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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
January 20, 2020
Dennis and Mario are the best and easy to work with. They made what I wanted possible. Finally get to take the Wrangler I wanted home. Definitely owe them a drink or two. made what I wanted possible. Finally get to take the Wrangler I wanted home. Definitely owe them a drink or two. More
by Ddm2283
Employees Worked With
Mario Gentry, Dennis Kozel
January 20, 2020
Pedro was very nice salesman and going above and beyond to help me. I did have a couple of issues I waited over 4 1/2 hours to even get into the room to sign paper work. When I went into the room to sign p to help me. I did have a couple of issues I waited over 4 1/2 hours to even get into the room to sign paper work. When I went into the room to sign papers the numbers were completely different and stated taxes and stuff weren’t included which I thought was very strange. Never once have I bought a car and had this happen. Also stated I did not want any extended warranties and got stuck with extended warranties. More
by Mguzzardi
Employees Worked With
Pedro Salgado
January 18, 2020
This dealership listed a used truck i asked several sales associates to send me some photo's after 2 weeks the listing was still posted with no photo's and i recieved nothing. They just send blanket sales em associates to send me some photo's after 2 weeks the listing was still posted with no photo's and i recieved nothing. They just send blanket sales emails More
by kenprzybylski
Employees Worked With
January 18, 2020
Daniel Staar is a Star, he got me a great car with bad credit and no money down, every other place told me that could not be done, but he did it, thanks To Mario Gentry also credit and no money down, every other place told me that could not be done, but he did it, thanks To Mario Gentry also More
by John
Employees Worked With
Daniel Staar
January 18, 2020
Came into check out an RX 350 for my wife and was helped by Daniel Staar. He was a great help and made this the easiest car buying process that I have ever been a part of. I highly recommend anyone who is l by Daniel Staar. He was a great help and made this the easiest car buying process that I have ever been a part of. I highly recommend anyone who is looking for a car to come and stop by napleton. They have an outstanding collection of cars and Daniel will help will help you with all your car buying needs. I highly recommend stopping by here and giving Daniel a visit before you buy your next car. More
by FKhan
Employees Worked With
Daniel Staar, Paul A. Dome
January 17, 2020
Daniel Staar and Paul Dome were both excellent to work with! They helped me out and answered any questions that I had. I came in to buy an RX350 and could not be any more pleased with the service that I r with! They helped me out and answered any questions that I had. I came in to buy an RX350 and could not be any more pleased with the service that I received. Thank you Daniel and Paul! More
by Sabina Khan
Employees Worked With
Daniel Staar , Paul A. Dome
January 15, 2020
Very honest and straight forward. No stress and we walked away with a nice car at a great price. Nice people to do business with! Working out a purchase issue, will update once resolved. away with a nice car at a great price. Nice people to do business with! Working out a purchase issue, will update once resolved. More
by miles
Employees Worked With
Daniel Staar, Paul A. Dome
January 15, 2020
Pedro was very helpful and made everything easy. Had fun on the test drive and gave me a good deal on my trade. Ask for pedro if you want the best experience. on the test drive and gave me a good deal on my trade. Ask for pedro if you want the best experience. More
by Roman_ilici
Employees Worked With
Pedro Salgado
January 15, 2020
BUYER BEWARE Purchased a2016 Certified Jeep. 4 months later it needs a new master brake cylinder but surprise surprise it’s not covered by warranty. Salesman was D Purchased a2016 Certified Jeep. 4 months later it needs a new master brake cylinder but surprise surprise it’s not covered by warranty. Salesman was Dennis Kozel and his comment was what do yo want me to do? It’s out of my hands. This dealer doesn’t back the vehicles they sell so beware. If you’re standing outside trying to decide to go in DON’T. Turn around and leave as fast as you can. More
by Jim H
Employees Worked With
Chris in service, Dennis Kozel
January 15, 2020
Purchase Jeep We purchased a used 2016 Jeep with the salesman Dennis Kozell. The vehicle had 25,000 miles when we purchased it. After we put 5,000 miles on the ve We purchased a used 2016 Jeep with the salesman Dennis Kozell. The vehicle had 25,000 miles when we purchased it. After we put 5,000 miles on the vehicle apparently the Master cylinder went . The vehicle was inoperable and had to be towed in. We reached out to Dennis Kozell without any return calls. Apparently once he sold it customer service is no longer important or necessary. We reached out to service and repeatedly were told that someone would call us back. After 5 days finally we reached someone to find out the status of the vehicle. We were told we had a certified pre-owned warranty that covered the vehicle bumper to bumper only to find out that the repair was not covered. What is the point of a certified pre-own? What is it certifying? More
by Donnahallberg
Employees Worked With
Randy and Chris in service, Dennis Kozel
