Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Dealership is going to xxxx Used to have the best customer service... Service department was responsive and relatively fast, now even if you make an appointment for a quick repa Used to have the best customer service... Service department was responsive and relatively fast, now even if you make an appointment for a quick repair (book time under 1 hour) you need to leave you vehicle for at least 3 hours. Why did they tell me to make an appointment if they can't keep their appointments?!? This used to be the dealership that I recommended to EVERYONE. Not any more. Seems like all the good employees are leaving. More

ANOTHER GREAT DEAL WITH THE SHYGUY! I recommend the shy guy to anyone looking for a new car. His knowledge of the challenger I bought was outstanding. Everything went great in the deal I recommend the shy guy to anyone looking for a new car. His knowledge of the challenger I bought was outstanding. Everything went great in the dealership and he explained all of the toys on my new car. I would recommend the shy guy and dealership to anyone looking for a new car More

Ram 1500 Great service highly recommend. I went in looking for a ram 1500 and walked out with the one I wanted and Julio stayed even passing closing hours. Great service highly recommend. I went in looking for a ram 1500 and walked out with the one I wanted and Julio stayed even passing closing hours. More

Trevor was a great sales person very good customer service would def be back to buy next car. You have good people that work here service would def be back to buy next car. You have good people that work here More

Helpful, friendly and easy to work with Steven showed us exactly what we were looking for, was informative and knowledgeable. Was a great experience. He was very helpful, he didn't use any p Steven showed us exactly what we were looking for, was informative and knowledgeable. Was a great experience. He was very helpful, he didn't use any pressure sales, he was able to work with us to meet our needs. More

Just purchased a new Durango R/T Q was my salesman and did a great job making sure my wife and I had everything we wanted in a car. Thanks to the whole team involved in our deal made it quick and easy.Def did a great job making sure my wife and I had everything we wanted in a car. Thanks to the whole team involved in our deal made it quick and easy.Definitely will be returning. More

Love my new Challenger Scat Pack I absolutely love, love LOVE my 2018. I am a member to a Minnesota Challenger Car Club and I get so many compliments from all over. Many people love I absolutely love, love LOVE my 2018. I am a member to a Minnesota Challenger Car Club and I get so many compliments from all over. Many people love the plum crazy pearl color of my car, it’s such a gorgeous color. We drove 500 miles each way to buy my car, and I am such a proud Challenger owner. Your dealership has a great selection and fantastic prices too. Thank you so much for making me a very satisfied customer. More

Long story short I had a horrible experience purchasing a new vehicle elsewhere and Napleton’s CDJR reached out to me to help make things right and that helped to make the best of a bad situation and I can’t new vehicle elsewhere and Napleton’s CDJR reached out to me to help make things right and that helped to make the best of a bad situation and I can’t thank them enough for that. I decided it might be time for me to upgrade to a new vehicle so I stopped in just to see what would happen. My experience with everyone at Napleton’s was excellent and they got me in a new jeep gladiator and I can’t be happier. More

Great deal with the shy guy Chris and Mario worked with us well and got us a deal on the cars we were looking to buy. Great experience overall! Would recommend. Chris and Mario worked with us well and got us a deal on the cars we were looking to buy. Great experience overall! Would recommend. More

2019 Ram 1500 Big Horn Crew Cab My wife and I showed up at the dealership on a Saturday morning and Joe greeted us outside, he helped us get checked in and then we explained what we My wife and I showed up at the dealership on a Saturday morning and Joe greeted us outside, he helped us get checked in and then we explained what we were looking for and that I found them on the internet. He immediately said he would go get the vehicle and bring it to us, I explained that I had several that I wanted to look at and asked if I could go with him and look at them. So he drove my wife and I over to another lot where they had a great selection of crew cabs, I didn’t count them but there had to be 40 or so. So we looked at the ones I had seen on the internet and I wanted to look at more so he told my wife if she wanted she could sit in the car to stay warm until we found the ones I wanted . We spent about 20 minutes looking once I found the one I wanted to drive he took us back to the show room and made sure we were comfortable and went back and got the one I wanted to test drive we actually looked at 3 of them and each time he went and got them for us to look at. In all we spent about 2 hours before we made are choice. Then we meet Mario he worked the numbers until we were satisfied on the price. Both these men had the patience of a saint, we couldn’t be happier! They got the car ready and we drove it home that day. 5 stars to both of them! Thanks again Joe and Mario! More