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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.2
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,543 reviews

September 28, 2019

Quick and Easy Irving was awesome. Took the time to show us anything we wanted to see and was never pushy or salesey!! Had a lot to pick from. I would give them a sh More

by 2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Medina
Oct 09, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to share your thoughts! Feel free to reach out to Irving and the team if you need anything further. Have a wonderful day! Mike Mizwicki Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 28, 2019

Some kind of wonderful I came in for a test drive only but prepared to buy. I got car and whole lot more. The team I worked with should be described as mythical! My budget w More

by Fatman98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garcia, Mario Gentry
Oct 09, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, we're happy you found Stephen, Mario and our staff to be so supportive during your purchasing experience! We do hope we can be of more assistance in the future. Take care! Mike Mizwicki Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 26, 2019

Great service Irving was a great help and guided me to buying a car that I’m happy with. Most definitely recommend for any future purchases. Very knowledgeable abou More

by Dominik
Recommend Dealer
Yes
Employees Worked With
Irving Medina
Oct 09, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello Dominik, we are pleased to hear of your experience with Irving. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If there is anything else we may do to assist you, please do not hesitate to reach out! Mike Mizwicki Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 23, 2019

Great Service!! Julio did a great job!! Process was so easy and fast, he did an amazing job explaining everything!! Would definitely recommend if you are in need of More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Salgado, Julio Ruiz
September 21, 2019

Great experience Everyone was friendly and helpful in the car buying process. It was the first time I bought a car on my own and it all went smoothly. More

by Laibly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Medina
Sep 23, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Laibly! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 20, 2019

Dodge Durango purchase I had a great experience on my Dodge Durango purchase. Everyone I dealt with at the dealership was extremely helpful. Plan on going back for to purcha More

by Keith D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Medina
Oct 09, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello Keith, thank you for taking the time to share your thoughts! Your satisfaction is our top priority, so we're pleased to hear that you enjoyed your experience with us. We hope that you have a wonderful day! Mike Mizwicki Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 20, 2019

new truck great dealership and presented well all the services that you can have or you can purchase. Mario and Marcus were very helpful. Professional , polite More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Gillum ( 5 star), Mario Gentry, Paul A. Dome
Oct 09, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello Ed, thank you for your kind words and this wonderful review of Mario and Marcus! We are always more than happy to assist you if anything else comes up. Take care! Mike Mizwicki Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 17, 2019

Sales man Trevor was great Very helpful. Bought our car within a few hours. He was very knowledgeable and we love our new car. Thank you so much Trevor for all the help! More

by Nicoley119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Sep 18, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Nicoley119! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 13, 2019

Excellent Irving helped me with my trade in and purchase. I honestly don’t know how to describe the entire transaction as anything other than pleasant. No stres More

by Maximum Tattoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Medina, Marcin Kalita, Jerome Udit
Sep 17, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Maximum Tattoo! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 12, 2019

BEWARE BEWARE BEWARE !!!! I purchased a NEW vehicle last week that was unfortunately defective (Shakes). We also noticed it had a dent on the back bumper that probably ha More

by Mvaladez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Gentry, George Metry, Jason Goldberg, Doug Adams, Julio Ruiz
May 21, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Mvaladez, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We want to regain your trust and your business so please reach out to us at (847) 298-0900. We will work with you to resolve this matter to your satisfaction. -Alyssa Clayton, Social Media Manager @ Napleton CDJR Arlington Heights

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