Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,544 reviews
August 12, 2019
Awesome first car purchase I bought my first car from Jared at napleton he explained to me the best route for financing to get me the best rate and payment for me all well getti I bought my first car from Jared at napleton he explained to me the best route for financing to get me the best rate and payment for me all well getting me the exact car i wanted. More
by Rodriguez
Employees Worked With
Jared Hietikko
August 10, 2019
Simple, Easy, Informative, and Accommodating About 2 months ago I purchased a car From Napeltons and from start to finish they made the buying process incredibly easy and painless. This is the se About 2 months ago I purchased a car From Napeltons and from start to finish they made the buying process incredibly easy and painless. This is the second car I’ve purchased from them and would highly recommend to anyone in the market to purchase a new car. Jason who sold me the car was extremely knowledgeable and professional through the whole process. I would also like to give a special shout out to the service center. Kevin, Todd, Jerome, and ofcourse Douglas have always been extremely accommodating, helpful, and made sure I was well taken care of. I truly enjoy working with any of them and have no issue going that extra mile to get my car serviced there. Overall the Napeltons family as a whole does a great job of making me feel like a valued customer which is why I will always choose them. When I think car buying I think Napeltons. I look forward to continuing to work with you guys in the future! More
by beccases19
Employees Worked With
Kevin, Todd, Jason Goldberg, Jerome Udit, Doug Adams
August 09, 2019
Great service experience Varina is a customer service agent who definitely changed my dealership experience she was super helpful and patient and took care of all my concerns Varina is a customer service agent who definitely changed my dealership experience she was super helpful and patient and took care of all my concerns and needs if you go in for service see her she’s awesome More
by Jprtow
Employees Worked With
Varina
August 09, 2019
Ram 1500 nice people to deal with and very informative on the cars and trucks. A used 1500 and like I was buying a new one. They did seem to go and make sure nice people to deal with and very informative on the cars and trucks. A used 1500 and like I was buying a new one. They did seem to go and make sure I was going to be happy with what I bought. More
by Don
Employees Worked With
finanice director ( sorry forgot the name), Chris Schei
August 09, 2019
Outstanding!Great job!Awersome! My husband and I find sharp Dove Ram.Great experience professional stuff.Awersome job Irving Medina Delivery Manager!We definitely coming back with ou My husband and I find sharp Dove Ram.Great experience professional stuff.Awersome job Irving Medina Delivery Manager!We definitely coming back with our family! More
by Bogdan
Employees Worked With
Irving Medina
August 08, 2019
This is the best place to buy a new car! This is the place to be if you need a car. Jared not only got me the exact vehicle i needed but he also got me really made a good deal. He kept his wo This is the place to be if you need a car. Jared not only got me the exact vehicle i needed but he also got me really made a good deal. He kept his word and has great customer service, answers phone calls and text messages within minutes even late at night. I'm happy I came to Napleton In Arlington Heights they took great care of me. Second car ive bought from Jared at Napleton and wont be the last More
by Sue
Employees Worked With
Jared Hietikko
August 08, 2019
Excellent service and selection Great experience and fun dealership to be at! Great selection of vehicles at great prices! Thanks for providing top of the line service and deal ! Great experience and fun dealership to be at! Great selection of vehicles at great prices! Thanks for providing top of the line service and deal ! More
by Donaldduck
Employees Worked With
Chris Schei
August 08, 2019
Great experience My sales associate Julio did a great job and all of the staff were very helpful in getting me the car I wanted at a fair price! Would recommend this My sales associate Julio did a great job and all of the staff were very helpful in getting me the car I wanted at a fair price! Would recommend this dealership if you are in the market for a new car! More
by Cecrowe
Employees Worked With
Julio Ruiz
August 07, 2019
Good deal with the shy guy This dealership have great deals and good customer service. Great salesmanship. ( Chris-The Shy Guy) is the guy to see. Very good selection of automob This dealership have great deals and good customer service. Great salesmanship. ( Chris-The Shy Guy) is the guy to see. Very good selection of automobiles. More
by Stribjr2
Employees Worked With
Chris Schei
August 07, 2019
Easy and Pleasurable Buying a vehicle at Napleton’s and especially from The Shy Guy was great. Probably one of the best experiences I’ve had when it comes to car dealersh Buying a vehicle at Napleton’s and especially from The Shy Guy was great. Probably one of the best experiences I’ve had when it comes to car dealerships and sales people. Would definitely come back!!!! More
by Kbordeau
Employees Worked With
Chris Schei
