Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,544 reviews
August 06, 2019
New Car Purchase Very please tell visit! Julio was very patient and did his best at explaining all of the information regarding the vehicle of interest. Great work Tea Very please tell visit! Julio was very patient and did his best at explaining all of the information regarding the vehicle of interest. Great work Team! More
by NL2019
Employees Worked With
Julio Ruiz
August 05, 2019
Knowledgeable. My sales consultant "The shy guy" was professional, courteous, relateable, flexible, and knowledgeable. You could tell he is experienced and friendly. My sales consultant "The shy guy" was professional, courteous, relateable, flexible, and knowledgeable. You could tell he is experienced and friendly. Stress free and enjoyable. More
by SUV14
Employees Worked With
Chris Schei
August 03, 2019
Excellent service I did not feel rushed, really took the time to find something that works for me. Great service overall and a good experience. Leaving happy! I did not feel rushed, really took the time to find something that works for me. Great service overall and a good experience. Leaving happy! More
by Erica
Employees Worked With
Irving Medina
August 03, 2019
Irving and this dealership are the best. We had a very pleasurable experience ,and are extremely happy with our purchase. Wouldn't go to anyone ,but Irving. and this dealership are the best. We had a very pleasurable experience ,and are extremely happy with our purchase. Wouldn't go to anyone ,but Irving. Thanks again Irving! More
by Crockett5
Employees Worked With
Irving Medina
August 02, 2019
Great Experience!!! Paul was very helpful and explained all the features of the vehicle thouroughly. He made the experience very easy and I left very happy customer! Paul was very helpful and explained all the features of the vehicle thouroughly. He made the experience very easy and I left very happy customer! More
by Akarlowi
Employees Worked With
Paul A. Dome
August 02, 2019
M salesman Q was amazing 🥰 Thank you To our salesman Q who worked hard to make sure we drove away in an Car! We appreciate his honesty and hard work to get us in and out! If you Thank you To our salesman Q who worked hard to make sure we drove away in an Car! We appreciate his honesty and hard work to get us in and out! If you’re looking for an car Go see Marquise and watch him work to get you on the road driving same day🥰🙌🏽 More
by Jolasun
Employees Worked With
Marquis Singleton
August 01, 2019
Worth the drive and the wait! Despite the very far drive and the time invested at the dealership, it was worth going to Napleton in Arlington Heights. After weeks of searching on l Despite the very far drive and the time invested at the dealership, it was worth going to Napleton in Arlington Heights. After weeks of searching on line and the countless hours of trying to find the perfect vehicle, we found exactly what we were looking for. Not to mention that our sales person, Marquis aka “Q” provided us with more than spectacular service. He made our experience easy and satisfying which is not the words I would usually describe when buying a car. I would definitely recommend buying a car from Napleton and definitely refer others to “Q” and his manager Mario Gentry who also helped make our decision to buy. I actually plan on purchasing a 2nd vehicle very soon from Q and Mario solely due to the service they provided. We could have easily gone down the street from our home in Naperville but we are glad that we didn’t. I normally would not do this, but like I see all over the adds and signs at Napleton, “BAM BABY!!” More
by Ripit9
Employees Worked With
Marquis Singleton, Mario Gentry
August 01, 2019
Great experience We worked with Julio and he was really patient and took his time with us. Had a bad experience the 1st time couple years ago and decided to give it an We worked with Julio and he was really patient and took his time with us. Had a bad experience the 1st time couple years ago and decided to give it another shot. Thank you Julio, Norm, RJ. More
by Daisy
Employees Worked With
RJ, Norm Rich, Julio Ruiz
August 01, 2019
New car buying experience! These guys were awesome! Julio,Norm,Mario and Jeff! Seriously fabulous service! Can’t express how overjoyed I was dealing with this group of people! These guys were awesome! Julio,Norm,Mario and Jeff! Seriously fabulous service! Can’t express how overjoyed I was dealing with this group of people! Thank you guys! More
by Jeep buyer Curt,2019
Employees Worked With
Norm and Jeff, Mario Gentry, Julio Ruiz
July 31, 2019
Walked out with 2019 ram Irving Medina did the impossible and I mean impossible to help me walk out with the truck of my and dads dreams. Highly recommend you ask to speak wi Irving Medina did the impossible and I mean impossible to help me walk out with the truck of my and dads dreams. Highly recommend you ask to speak with him to directly to get you the best deal you can find around Illinois More
by AlexQ28
Employees Worked With
Irving Medina
