
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Another great deal with the shyguy Great experience good attitude had my family laughing and feeling comfterball with the purchase of my new vehicle would definitely recommend it to any Great experience good attitude had my family laughing and feeling comfterball with the purchase of my new vehicle would definitely recommend it to anyone in need of a new vehicle I recommend everyone to come visit the shyguy great prices and great customer service More
My New black Grand Cherokee Mr. Medina was very helpful and great person to work with from beginning to end. I Highly recommend you ask for him if you are looking to purchase a v Mr. Medina was very helpful and great person to work with from beginning to end. I Highly recommend you ask for him if you are looking to purchase a vehicle. He was always willing to negotiate and meet us in the middle. More
Escalade 07/19/2019 Christopher Schei , " THE SHY GUY" , He was very efficient and knowledgeable about the vehicle were interested in. We test drove the vehicle. The ve Christopher Schei , " THE SHY GUY" , He was very efficient and knowledgeable about the vehicle were interested in. We test drove the vehicle. The vehicle was very clean. He printed out a Carfax for me and I was given their inspection giving us confidence that the vehicle was in excellent condition. He explained every detail of the purchase price, incentives, and costs related to the vehicle. He is great and I would highly recommend him. More
Awesome experience Q is awesome salesman and really knowledgeable about all aspects of the vehicle. The whole experience was seamless and easy. I really can’t recommend Q is awesome salesman and really knowledgeable about all aspects of the vehicle. The whole experience was seamless and easy. I really can’t recommend this dealership and Marquis (Q) enough. If your looking for a good deal and great vehicle go to Napletons and ask for Q.... More
Jeep purchase This dealership has great service. Very nice and patient people. Overall it was a great experience and we walked out with a brand new Jeep Grand Chero This dealership has great service. Very nice and patient people. Overall it was a great experience and we walked out with a brand new Jeep Grand Cherokee! More
Awesome I was able to purchase my wrangler for an awesome price at Napleton Arlington Heights CDJR, thanks to Marquis and the rest of the staff there. Everyon I was able to purchase my wrangler for an awesome price at Napleton Arlington Heights CDJR, thanks to Marquis and the rest of the staff there. Everyone was very friendly and dedicated to helping us. More
Awesome Mark, Tina and Julio were awesome. Great people glad they were able to make it happen. Great customer service, great customer relations and great ov Mark, Tina and Julio were awesome. Great people glad they were able to make it happen. Great customer service, great customer relations and great overall experience. More
Rafal KLAUDIA Niemczewska ! It was great she is very professional.I'm very happy,I recommend that person,very nice and helpful . Napleton Arlington KLAUDIA Niemczewska ! It was great she is very professional.I'm very happy,I recommend that person,very nice and helpful . Napleton Arlington Heights Ram 1500 More
Dishonest Arranged via internet to drive an hour south to test drive a very specific vehicle. Got to the dealer, was assigned a salesman and took the truck for Arranged via internet to drive an hour south to test drive a very specific vehicle. Got to the dealer, was assigned a salesman and took the truck for a test drive. I was happy to see in large letters on the windshield that the vehicle was $16,242 off MSRP. That was on the windshield when we got there, was on the windshield for hours while we waited for the salesman to work with other customer and was on there when we left the dealership. After spending several hour there waiting we were told that that was the previous months pricing. This happened on July 20th. The truck was parked near an entrance on the grass facing the drive. They refused to honor their own signage. When I tried to contact the manager (both dealership and customer service) I was in one case sent a form email and in another ignored. There are other cases on BBB where they just ignore customers if it is not pleasant. I would not buy from any Napleton dealer, no integrity and they cannot be trusted. More

Very good experience It was a very good experience. The whole process was fast and they explained everything in the warranty very well, very nice people and very nice sale It was a very good experience. The whole process was fast and they explained everything in the warranty very well, very nice people and very nice sales person Marquis Singleton. More