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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,541 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,541 reviews
July 27, 2019
My New black Grand Cherokee Mr. Medina was very helpful and great person to work with from beginning to end. I Highly recommend you ask for him if you are looking to purchase a v Mr. Medina was very helpful and great person to work with from beginning to end. I Highly recommend you ask for him if you are looking to purchase a vehicle. He was always willing to negotiate and meet us in the middle. More
by guzmanm12
Employees Worked With
Irving Medina
July 27, 2019
Escalade 07/19/2019 Christopher Schei , " THE SHY GUY" , He was very efficient and knowledgeable about the vehicle were interested in. We test drove the vehicle. The ve Christopher Schei , " THE SHY GUY" , He was very efficient and knowledgeable about the vehicle were interested in. We test drove the vehicle. The vehicle was very clean. He printed out a Carfax for me and I was given their inspection giving us confidence that the vehicle was in excellent condition. He explained every detail of the purchase price, incentives, and costs related to the vehicle. He is great and I would highly recommend him. More
by Escalade
Employees Worked With
RJ Caudill, Chris Schei
July 27, 2019
Awesome experience Q is awesome salesman and really knowledgeable about all aspects of the vehicle. The whole experience was seamless and easy. I really can’t recommend Q is awesome salesman and really knowledgeable about all aspects of the vehicle. The whole experience was seamless and easy. I really can’t recommend this dealership and Marquis (Q) enough. If your looking for a good deal and great vehicle go to Napletons and ask for Q.... More
by Dtmac63
Employees Worked With
Marquis Singleton
July 27, 2019
Jeep purchase This dealership has great service. Very nice and patient people. Overall it was a great experience and we walked out with a brand new Jeep Grand Chero This dealership has great service. Very nice and patient people. Overall it was a great experience and we walked out with a brand new Jeep Grand Cherokee! More
by Alocar
Employees Worked With
Julio Ruiz
July 26, 2019
Rafal KLAUDIA Niemczewska ! It was great she is very professional.I'm very happy,I recommend that person,very nice and helpful . Napleton Arlington KLAUDIA Niemczewska ! It was great she is very professional.I'm very happy,I recommend that person,very nice and helpful . Napleton Arlington Heights Ram 1500 More
by Rafal
Employees Worked With
Klaudia Niemczewska
July 24, 2019
Very good experience It was a very good experience. The whole process was fast and they explained everything in the warranty very well, very nice people and very nice sale It was a very good experience. The whole process was fast and they explained everything in the warranty very well, very nice people and very nice sales person Marquis Singleton. More
by Vinny
Employees Worked With
Marquis Singleton, Norm Rich
July 24, 2019
Dishonest Arranged via internet to drive an hour south to test drive a very specific vehicle. Got to the dealer, was assigned a salesman and took the truck for Arranged via internet to drive an hour south to test drive a very specific vehicle. Got to the dealer, was assigned a salesman and took the truck for a test drive. I was happy to see in large letters on the windshield that the vehicle was $16,242 off MSRP. That was on the windshield when we got there, was on the windshield for hours while we waited for the salesman to work with other customer and was on there when we left the dealership. After spending several hour there waiting we were told that that was the previous months pricing. This happened on July 20th. The truck was parked near an entrance on the grass facing the drive. They refused to honor their own signage. When I tried to contact the manager (both dealership and customer service) I was in one case sent a form email and in another ignored. There are other cases on BBB where they just ignore customers if it is not pleasant. I would not buy from any Napleton dealer, no integrity and they cannot be trusted. More
by Scodub
Employees Worked With
Chris Schei
July 22, 2019
Got the best deal at Napleton Arlington Heights Julio Ruiz was an outstanding salesman. No nonsense. Very courteous and considerate. Mario the manager was actually a good guy, which I have never sai Julio Ruiz was an outstanding salesman. No nonsense. Very courteous and considerate. Mario the manager was actually a good guy, which I have never said about an automotive sales Manager. Internet pricing was actually honored unlike other dealers. Highly recommended. More
by Fermata
Employees Worked With
Mario Gentry, Julio Ruiz
July 21, 2019
Amazing Service Drove 3-1/2hours to see car. I got more than just here it is. Klaudia gave us a complete review inside and out of all features. With a test drive and Drove 3-1/2hours to see car. I got more than just here it is. Klaudia gave us a complete review inside and out of all features. With a test drive and a complete review of the carfax and their inspection giving us confidence that the vehicle was in excellent condition. To put icing on the cake it included pit stop service of 2 oil changes and a tire rotation among additional serives for free. They were quick getting us on our way back home. I highly recommend them if you are looking to purchase a used car. Very happy with my purchase, well worth my 3-1/2:hour drive. More
by FIT
Employees Worked With
Jason Goldberg, Jim Manos, Mario Gentry, Klaudia Niemczewska
July 20, 2019
Great Experience! Grant was an outstanding person to work with! He made me feel comfortable throughout the entire process from giving me great knowledge about the vehic Grant was an outstanding person to work with! He made me feel comfortable throughout the entire process from giving me great knowledge about the vehicle (even when I didn’t ask) to making me feel secure with deciding to purchase the vehicle. I would recommend coming to this dealer to any family member or friend! They did a wonderful job! Thanks, Grant! More
by haleydemps
Employees Worked With
Grant Carey
