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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.1
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,544 reviews

July 28, 2019

Another great deal with the shyguy Great experience good attitude had my family laughing and feeling comfterball with the purchase of my new vehicle would definitely recommend it to any More

by Jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schei
Jul 30, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Jesus! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

July 27, 2019

My New black Grand Cherokee Mr. Medina was very helpful and great person to work with from beginning to end. I Highly recommend you ask for him if you are looking to purchase a v More

by guzmanm12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Medina
Jul 30, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Guzmanm12! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

July 27, 2019

Escalade 07/19/2019 Christopher Schei , " THE SHY GUY" , He was very efficient and knowledgeable about the vehicle were interested in. We test drove the vehicle. The ve More

by Escalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Caudill, Chris Schei
Jul 30, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We want all our customers to feel this way when leaving our dealership! Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

July 27, 2019

Awesome experience Q is awesome salesman and really knowledgeable about all aspects of the vehicle. The whole experience was seamless and easy. I really can’t recommend More

by Dtmac63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Singleton
Jul 30, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Dtmac63! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

July 27, 2019

Jeep purchase This dealership has great service. Very nice and patient people. Overall it was a great experience and we walked out with a brand new Jeep Grand Chero More

by Alocar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Ruiz
Jul 30, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Alocar! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

July 27, 2019

Awesome I was able to purchase my wrangler for an awesome price at Napleton Arlington Heights CDJR, thanks to Marquis and the rest of the staff there. Everyon More

by claire netzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Singleton, David Rich, Jerome Udit
Jul 30, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Claire Netzel! It is great to hear our Staff was knowledgeable and pleasant to work with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

July 27, 2019

Awesome Mark, Tina and Julio were awesome. Great people glad they were able to make it happen. Great customer service, great customer relations and great ov More

by timvarda@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina and mark , Julio Ruiz
Jul 30, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Timvarda! We work hard to provide each of our clients with the best automotive experience. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

July 26, 2019

Rafal KLAUDIA Niemczewska ! It was great she is very professional.I'm very happy,I recommend that person,very nice and helpful . Napleton Arlington More

by Rafal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaudia Niemczewska
Jul 28, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Rafal! We hope we can continue to be of service to you down the road! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

July 24, 2019

Dishonest Arranged via internet to drive an hour south to test drive a very specific vehicle. Got to the dealer, was assigned a salesman and took the truck for More

by Scodub
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Schei
May 21, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Scodub, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (847) 298-0900 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. -Alyssa Clayton, Social Media Manager @ Napleton CDJR Arlington Heights 847-298-0900

July 24, 2019

Very good experience It was a very good experience. The whole process was fast and they explained everything in the warranty very well, very nice people and very nice sale More

by Vinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Singleton, Norm Rich
Jul 25, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Vinny! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

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