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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
July 15, 2019
Wrangler Sahara - Paul Dome Paul Dome was amazingly helpful every step of the way! He was very informative and I felt like I really was getting a great deal. Paul Dome was amazingly helpful every step of the way! He was very informative and I felt like I really was getting a great deal. More
by Dortiz034
Employees Worked With
Paul A. Dome
July 14, 2019
Another great deal with THE SHY GUY! Great sales and service. It was great working with Chris - very helpful in all regards. Thanks for all your help and hard work! We will be back. Great sales and service. It was great working with Chris - very helpful in all regards. Thanks for all your help and hard work! We will be back. More
by hoffman.bobby
Employees Worked With
Chris Schei
July 14, 2019
Everyone was so helpful and kind! My experience was the best ive ever had buying a car! Chloe my saleswoman was so sweet and made everything so easy for me to get things done quick and My experience was the best ive ever had buying a car! Chloe my saleswoman was so sweet and made everything so easy for me to get things done quick and easy. Mario was the reason I came in in the first place and he is one of the best people I have ever met! He worked so hard for me to get me into the best car possible! I have been telling everyone to go to Napletons if they need a car! More
by Dani44130
Employees Worked With
Jeff in financing. , Mario Gentry, Chloe C. Adams
July 13, 2019
Luv'in my NEW 2019 DODGE JOURNEY 😍🤗😃!!! My sales representative "Q" was awesome!!!! My husband and I is very pleased with the way he took care of us. Also, we appreciated the knowledge he ha My sales representative "Q" was awesome!!!! My husband and I is very pleased with the way he took care of us. Also, we appreciated the knowledge he had regarding the vehicle I purchased and the compassion he showed toward us along with be courteous!!! Thanks "Q" for ur AWESOME SERVICE 😀!!! More
by Chichi54
Employees Worked With
Marquis Singleton
July 13, 2019
Great car shopping experience Looking at both used and new cars was a great experience. The sales team was knowledgable and helpful in our decision making process. Mr. John Downs a Looking at both used and new cars was a great experience. The sales team was knowledgable and helpful in our decision making process. Mr. John Downs and Chris Powell were amazing in helping to make the right decision for us. Thanks Napleton! More
by Car buyers
Employees Worked With
Chris Powell, John Downs
July 11, 2019
Dealer review Did a great job! Very personable and knowledgeable. Would highly suggest this dealer to someone looking to buy a car, and would certainly return if I Did a great job! Very personable and knowledgeable. Would highly suggest this dealer to someone looking to buy a car, and would certainly return if I was looking to purchase a new one. More
by jakegold321
Employees Worked With
Grant Carey
July 11, 2019
Exceptional Service Jerry Lopata was extremely helpful with our purchase of our 2nd Jeep from this dealership in 4 months. We were able to test drive and buy the vehicle Jerry Lopata was extremely helpful with our purchase of our 2nd Jeep from this dealership in 4 months. We were able to test drive and buy the vehicle in a short window of time. The dealership has exceptional customer service and is a standout amongst the rest. It really is apparent from everything from the ease of use of the website, texting, chatting, calling the dealership before even going in. What puts it over the top is how you are treated from the first interaction to the last with all of the staff. Thank you Jerry for making this an easy decision. More
by BMaloy
Employees Worked With
jerry lopata
July 10, 2019
Great experience We purchased our second vehicle through Napelton Chrysler and our best experience yet. We had Mason as our sales rep and he was excellent. He was wi We purchased our second vehicle through Napelton Chrysler and our best experience yet. We had Mason as our sales rep and he was excellent. He was willing to work within our budget, communicated well and did everything he said he was going to do. Thanks to the Napelton Chrysler team! More
by Andystrand83
Employees Worked With
Mason Schweinzger
July 10, 2019
Great Jeep Purchase Experience I have been a prior Jeep Wrangler owner and had done quite a bit of research prior to purchase. I began identifying dealers based upon that research w I have been a prior Jeep Wrangler owner and had done quite a bit of research prior to purchase. I began identifying dealers based upon that research with the cars I would be interested in. Napleton Arlington Heights was the first dealer I chose to go to with regards to reputation and offers. Marcus and team were very low pressure and answered all my questions. In the end, the combination of the customer service, great deal, and team made it easy for me to choose Napleton Arlington Heights. More
by lrvaler
July 08, 2019
Chloe's Awesome Chloe was very helpful and informative. She let me make my own decision and made the car buying process a breeze. All my questions were answered and I Chloe was very helpful and informative. She let me make my own decision and made the car buying process a breeze. All my questions were answered and I left the dealership happy :D More
by tcaridine
Employees Worked With
Chloe C. Adams
