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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
July 08, 2019
Excellent car buying experience Dealer was courteous and knowledgeable about the used vehicle I was interested in purchasing. We were able to get the car for a price that fit our bud Dealer was courteous and knowledgeable about the used vehicle I was interested in purchasing. We were able to get the car for a price that fit our budget. I would return here to purchase a future car. More
by Crvann
Employees Worked With
Irving Medina
July 08, 2019
Purchase of a Mercedes - Benz Car I had an amazing excellent experience at Napelton in Arlington Heights. Klaudia and Mario were both so patient and very helpful in my decision to purc I had an amazing excellent experience at Napelton in Arlington Heights. Klaudia and Mario were both so patient and very helpful in my decision to purchase a car. All the other staff members were very friendly as well. I had a lot of question regarding the Mercedes Benz I wanted to purchase and thought I would be literally even kicked out lol but Klaudia/Mario just made my day, very professional with excellent customer service and answered all my 101 questions. They made my purchase a very smooth process.I have already recommended Napelton to couple of my friends, Definitely a to go to place if you want to buy a new/used car. I would have given 10 stars if I had the option. More
by mizsera
Employees Worked With
Klaudia (last name starts with Niem.. ), Mario Gentry
July 08, 2019
New MOAB Great service. Irving was extremely helpful. Also really enjoyed chatting with the delivery manager David Rich. He was really knowledgeable without be Great service. Irving was extremely helpful. Also really enjoyed chatting with the delivery manager David Rich. He was really knowledgeable without being pushy. Great experience. More
by MOABDriver
Employees Worked With
Irving Medina, David Rich, Nasar Salem
July 06, 2019
Paul is awsome Paul managed to get me the most fantastic price and provided a truly amazing buying experience.I will recommend Paul and napletons to all my family an Paul managed to get me the most fantastic price and provided a truly amazing buying experience.I will recommend Paul and napletons to all my family and friends More
by Sailman
Employees Worked With
Mario Gentry, Paul A. Dome
July 05, 2019
Amazing Great dealership to do business with. I definitely really this dealership for anybody looking for a good new or used car. Jason Goldberg and Naser Sal Great dealership to do business with. I definitely really this dealership for anybody looking for a good new or used car. Jason Goldberg and Naser Salem are excellent people More
by HenryRaker100
Employees Worked With
Jason Goldberg, Nasar Salem
July 03, 2019
Easy,fast, and reliable Came in looking for a ram to purchase. Chris helped me through the process take that it was my first time buying from a dealership. There was no real Came in looking for a ram to purchase. Chris helped me through the process take that it was my first time buying from a dealership. There was no real pressure to buy a car I didn't want! More
by Ram123
Employees Worked With
Chris Schei
July 03, 2019
Red Wrangler Thank you so so so so much “Q” for helping me pick my dream car and for making this crazy process less stressful!! It was worth the wait! Thank you so so so so much “Q” for helping me pick my dream car and for making this crazy process less stressful!! It was worth the wait! More
by Maria
Employees Worked With
Marquis Singleton, Mario Gentry, Doug Adams
July 03, 2019
Get a great deal with the “Shy Guy” We were very pleased with the “shy guy”. He was very efficient and knowledgeable about the car we were interested in. He explained every detail of th We were very pleased with the “shy guy”. He was very efficient and knowledgeable about the car we were interested in. He explained every detail of the purchase price, incentives and costs related to the car. There were no last minute surprises and we really appreciated that. More
by JCG
Employees Worked With
Razzak Khadar. 5 Stars, Norm Rich, Chris Schei
July 02, 2019
Jared is the best salesman at napleton Reason why i left this review is because I’ve bought multiple cars from dealerships and I’ve never met a salesman like Jared he is easy to work with a Reason why i left this review is because I’ve bought multiple cars from dealerships and I’ve never met a salesman like Jared he is easy to work with and makes buying a car simple. He is my go too far guy More
by Shannon
Employees Worked With
Jared Hietikko
July 02, 2019
Came in to trade a vehicle I would just like to thank Ray, RJ and Tina for the outstanding customer service, they truly went above an beyond to get me into a new ride!! Reason I I would just like to thank Ray, RJ and Tina for the outstanding customer service, they truly went above an beyond to get me into a new ride!! Reason I came back is this dealership has outstanding customer service. Starting with sales to finance all the way to service couldn't be anymore happy!! More
by stormom629
Employees Worked With
Ray Slivka-General Sales Manager and RJ Caudill- Finance Manager, Jody Adams, Tina Zamora, Doug Adams
