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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
June 20, 2019
Good deal and great service Provided a good deal and excellent service. Chloe was very informative and walk me through the resources available to help me get the most out of my n Provided a good deal and excellent service. Chloe was very informative and walk me through the resources available to help me get the most out of my new truck. I would recommend working with her to anybody that wants to buy a new Jeep. More
by Eric G.
Employees Worked With
Chloe C. Adams
June 19, 2019
Great experience We had a great experience buying our used vehicle. Naser was very helpful and made the experience easy and painless. We would strongly recommend him We had a great experience buying our used vehicle. Naser was very helpful and made the experience easy and painless. We would strongly recommend him More
by Kateshook
Employees Worked With
Nasar Salem
June 19, 2019
Great experience will come back again I came to Napleton Arlington Heights to just look at cars. However after meeting "Q" and test driving the Chrysler 300 C Platinum I couldn't help but I came to Napleton Arlington Heights to just look at cars. However after meeting "Q" and test driving the Chrysler 300 C Platinum I couldn't help but pull the trigger and make the purchase. Everyone was very professional and made the transaction easily. Thank you guys! More
by PhillipQ
Employees Worked With
R J Caudill, Marquis Singleton
June 19, 2019
Great experience Had the good fortune to work with Tina Zamora in purchasing our new Pacifica. She was very knowledgeable and the whole buying experience went very smo Had the good fortune to work with Tina Zamora in purchasing our new Pacifica. She was very knowledgeable and the whole buying experience went very smoothly. We were happy with the deal we got from Napelton and wife loves the new car. Great staff there, highly recommend driving out to Arlington Hts to purchase. More
by Dennisb
Employees Worked With
Tina Zamora
June 18, 2019
Efficient- clear- and with no surprises I got to say that I had only bad dealership experiences in the past until I stepped in here. Our sales rep “Q” was very attentive to our needs and eve I got to say that I had only bad dealership experiences in the past until I stepped in here. Our sales rep “Q” was very attentive to our needs and even provide recommendations and guidance on to what to expect. Overall a very nice experience buying from these guys. More
by Denys.diaz8
Employees Worked With
Marquis Singleton, David Rich, Armi Matienzo
June 18, 2019
So Easy To Work With Worked with “Q” during our visit and he was able to help us narrow down what we were looking for. Was able to provide us insight on each vehicle and Worked with “Q” during our visit and he was able to help us narrow down what we were looking for. Was able to provide us insight on each vehicle and the different features! Felt that we got a great heal for our money and never felt pressured. Definitely recommend them for your next purchase. More
by TamTam
Employees Worked With
Marquis Singleton, Iwas Iwas
June 17, 2019
Best Dealership! #BamBaby!!! I absolutely loved my experience at the Arlington Heights Napleton location! The employees I worked with were phenomenal and very friendly, especially I absolutely loved my experience at the Arlington Heights Napleton location! The employees I worked with were phenomenal and very friendly, especially Irving. He was a wonderful salesman who wasn't uncomfortably pushy and helped me find what was right for me. If you need a good guy to go to, I highly reccommend Irving Medina. Jody on the other hand... What a character! He was fantastic too. 5 stars overall.... Bam Baby!! More
by Keely Mc
Employees Worked With
Jody Adams, Irving Medina
June 17, 2019
AMAZING STAFF My boyfriend, Kevin K, bought a car from here after being turned down by other dealerships and we were greeted by Naser Salem when we walked through t My boyfriend, Kevin K, bought a car from here after being turned down by other dealerships and we were greeted by Naser Salem when we walked through the door. Naser was very patient and very respectful and very helpful through the whole process. The manager George, and the finance manager Jeff, were both super helpful and helped us find the best insurance company with the lowest monthly payment for the car. I would recommend this dealership to anyone struggling with other dealerships turning people away and would send them directly to Naser! Incredible service! More
by Amber3654
Employees Worked With
Finance manager Jeff, George Metry, Nasar Salem
June 17, 2019
ANOTHER GREAT DEAL WITH THE SHYGUY This was a great experience buying a car with Chris Schei, the shy guy. This was the 4th purchase with him. This was the best one yet. This was a great experience buying a car with Chris Schei, the shy guy. This was the 4th purchase with him. This was the best one yet. More
by McCormick28
Employees Worked With
Chris Schei
June 15, 2019
Satisfied & Excited I’ve given this dealer a 5 star rating because the dealer worked very hard with us in a short period of time to get the vehicle we wanted. It was a sp I’ve given this dealer a 5 star rating because the dealer worked very hard with us in a short period of time to get the vehicle we wanted. It was a specific color, and was very hard to find yet they found what we wanted at a reasonable price. More
by Maggie12
Employees Worked With
Irving Medina
