Napleton’s Arlington Heights Chrysler Dodge Jeep RAM - Service Center

Thanks Zac I appreciate you man we love the car and hope to get another one soon to get another one soon More

Last week I answered a questioner about my experience with the dealership and Joanne Stickels, my service writer. I've always had a great experience with her. I didn't give her a perfect score this parti with the dealership and Joanne Stickels, my service writer. I've always had a great experience with her. I didn't give her a perfect score this particular time due to the time I had waited, I overreacted, and I apologize. I would recommend her to anyone bringing their car to the dealership, see you next time Joanne. More

Arrived at dealership at appointment time met with the service person and he answered all my and my wife’s questions.. He interacted with us during the process the oil change ran long due to the diesel tr service person and he answered all my and my wife’s questions.. He interacted with us during the process the oil change ran long due to the diesel truck and oil capacity ,was happy to get in due to short notice when I called More

There was an issue in the service department but Melissa and Brendon resolved the problem for me. As a long time Napeltons customer, I always look for great customer service and they both exceeded my expect and Brendon resolved the problem for me. As a long time Napeltons customer, I always look for great customer service and they both exceeded my expectations. Thank you so much! More

Had an issue with a seal after 70k miles that fell under my warranty. Called them up had an appointment a few days later. Work was done and completed same day my warranty. Called them up had an appointment a few days later. Work was done and completed same day More

I wish I could give 1 star to this dealership. Their service department is awful! I have problems every time I bring my car in. Most recently they lied to me about checking something on my car. Ap Their service department is awful! I have problems every time I bring my car in. Most recently they lied to me about checking something on my car. Appalled with the way they treat customers!!! More

Great dealer they have the best cars in there showroom great staff I got my oil change there fast service great staff I got my oil change there fast service More

Had my truck serviced here last week, the people that work here really care! From the guys in part through to the gal in the cashier department. Alan Weissman in service was so professional and thorough work here really care! From the guys in part through to the gal in the cashier department. Alan Weissman in service was so professional and thorough ,very much appreciated. Definitely would recommend Napleton's CDJR! More

Miguel assisted me very well. 10/10. Super pleased with my care. Would definitely work with him again. my care. Would definitely work with him again. More

I had an excellent experience. Miguel was very patient & responsive and went above and beyond with any questions or special requests I had. Will highly recommend this place for anyone wanting to purchase a responsive and went above and beyond with any questions or special requests I had. Will highly recommend this place for anyone wanting to purchase a vehicle. Left super satisfied! Thanks again Miguel loving the new whip! More