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Napleton's Aston Martin Downers Grove

Downers Grove, IL

4.8
852 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Common courtesy is the simple philosophy of treating the customer the way we'd want to be treated," said Bill Napleton of his family's success in the car business. "This is something that my grandfather, Ed, and my father, Fran, had instilled into my brothers and I as we grew up working in our family's business. My Grandpa Ed knew that if you treat people right, offer them more for their money and give them great service, they'd come back. And you know what? Eighty years later, he was right. Today the Napleton Family operates more than 50 dealerships in four states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business.
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217 Ogden Ave

Downers Grove, IL

60515

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Showing 852 reviews

June 03, 2023

everything was great, the staff was very polite and professional. I especially want to thank Agnes Romanowska. More

by Mainazarov Daulet
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Yes
Employees Worked With
Agnes Romanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

I was very pleased with the service and attention given during my visits to Napleton. They showed they cared and were available to address any questions I had. I would recommend this dealership as one to g More

by ddforester
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Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Thomas
May 23, 2023

Margaret and Connor were very helpful as sales consultants, and Nathan made the purchase process painless. I bought from out of state and Napleton Aston Martin Maserati did everything possible to More

by nobullschmidtfit
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Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
May 22, 2023

General Manager and Sales Manager Mark Thomas of Napleton Aston Martin is the best high-end luxury car dealer. The communication and the process of acquiring the vehicle were so professional and smooth, unpa More

by lashow
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Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

I ask Margot to find a sprinter van for my wife and I ,and she found and got deal done in less than 5 days much appreciated thanks Tom and destiny cadieux More

by Tom
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Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate , Omar Colon
May 15, 2023

Agnes is by far the BEST salesperson I have ever worked with. I enjoyed my experience so much that I bought a 2nd Maserati from her. My next purchase will absolutely be with Agnes again. Thank you for a More

by paulaiello
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Yes
Employees Worked With
Norbert Sobotko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Romanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rahim, Tawny Gray, Alex Guo
May 09, 2023

Agnes is the best with helping choosing the car without pressure. It was a pleasure and very efficient. When looking a car she proposed an options that works the best for us. More

by pkomorek
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agnes Romanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

They made the whole process super easy. Margaret remembered us from a couple years ago which was amazing and very welcoming. More

by Jefflaski
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tawny Gray
April 21, 2023

So I needed a 2nd car to add to my new Mini JCW to keep the miles off of it and be used as a work mileage car and Perry (the GM) called me and said the Lexus LS 430 that he had mentioned a couple weeks bac More

by Jimmy
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Recommend Dealer
Yes
Employees Worked With
Perry Galecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Romanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

This was the best car buying experience in my 40 years of buying cars. Margaret was wonderful to work with. I received a fare trade and was considering two vehicles. In the end, I bought the vehicle I wan More

by jimmcqueeny
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Margaret Puzanowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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