Napleton's Aston Martin Downers Grove

I had the pleasure of working with Steve Miller. I appreciate his willingness to help without being pushy. Not once did he try to sell me something I did not want. I had been to a few other dealersh I appreciate his willingness to help without being pushy. Not once did he try to sell me something I did not want. I had been to a few other dealerships that day and the day before and got pressured to buy the vehicles I was looking at. I ended up test driving a vehicle with Steve that just didn’t suit me and instead of trying to talk me into that vehicle, he was completely understanding. He didn’t try to push any other vehicles that I wasn’t interested in and I really appreciated that. Before I was about to leave, he did tell me about a vehicle they had in stock that I was going to look at at another lot and just asked if I wanted to test drive it. He reminded me that there was no pressure to do so. Because of how calm and understanding he was, I decided to test drive the vehicle because I was already there. I ended up buying the vehicle because I fell in love with it! I had a great buying experience and would recommend anyone to work with Steve! More

I was dealing with Perry the sales manager and although l had an Airbag alert on the dash he was able to contact Aston Martin and get it rectified. Thank you so much for the follow up. had an Airbag alert on the dash he was able to contact Aston Martin and get it rectified. Thank you so much for the follow up. More

Had an outstanding experience buying a used vehicle last week. Steve was great as well as all of the individuals we worked with. Buying a car has always been stressful. They made it easy and we love our week. Steve was great as well as all of the individuals we worked with. Buying a car has always been stressful. They made it easy and we love our new car! Brad More

Agnes Romanowska was phenomenal to work with! She was thorough and made sure all my needs were met. Would absolutely recommend working with Agnes to anyone looking to buy a car. She was thorough and made sure all my needs were met. Would absolutely recommend working with Agnes to anyone looking to buy a car. More

Just what to thank Agnes for a great job, she's the best she helped me select the car I wanted explaining all details, of the car and pricing and quality. she helped me select the car I wanted explaining all details, of the car and pricing and quality. More

Great experience! Made purchasing a car simple. Much appreciated. Agnes was amazing! I recommend her and this dealership if you want any easy purchase of an amazing au Made purchasing a car simple. Much appreciated. Agnes was amazing! I recommend her and this dealership if you want any easy purchase of an amazing automobile. Thanks! More

I recently purchased a vehicle at this dealership and upon arrival I was semi impressed. Although renovations were being made at the time, it was a nice dealership and the customer service was great but upon arrival I was semi impressed. Although renovations were being made at the time, it was a nice dealership and the customer service was great but after I purchased my vehicle I received my warranty paperwork in the mail a few weeks later which was not what we agreed to or what I had paid for so I reached out and spoke to the finance department manager who sold me the extended warranty. He agreed there was an error and said they would take care of it immediately but after several weeks later, multiple phone calls and emails I have not received any follow up correspondence from them in almost 90 days. Most of the calls now get transferred to voicemail but never returned. I would be very careful when purchasing or extending your warranty with this dealership because the terms and agreement you pay for may not be what you get and your calls may get ignored once the sell has been completed! More

Agnes & Margaret were great to work with! Process was smooth and painless. They didn’t have any hidden costs or try to push add-ons. I will definitely look to purchase from them again. Process was smooth and painless. They didn’t have any hidden costs or try to push add-ons. I will definitely look to purchase from them again. More

Having purchased many special cars throughout my personal collector career, Understanding and thorough care from Napleton Aston Martin was exemplary.. Agnes and Margaret touched on every detail to clarif collector career, Understanding and thorough care from Napleton Aston Martin was exemplary.. Agnes and Margaret touched on every detail to clarify any unknown. As well as their fine financial staff. This experience brought another dream car to come true… smoothly. More

Outstanding sales team! I had never considered a car purchase out of sate, no less across the country! But they made that feel exactly like picking it up next door. Zero hic I had never considered a car purchase out of sate, no less across the country! But they made that feel exactly like picking it up next door. Zero hiccups, perfectly seamless sale from start to finish. Don’t limit yourself - up your game nationwide and get what you really want from someone you feel good about working with. Napelton sincerely believes in making sure you’re truly happy with every step of your purchase - including checking in after. I’ve never seen that level of care and attention from any dealership before. I’m quite sure I’ll be back. More