Napleton's Auto Park of Urbana - Service Center

Very good experience! Nice work done and very professionals! Highly recommend! I will be coming back. Nice work done and very professionals! Highly recommend! I will be coming back. More

Mr. Todd was extremely helpful and kind! I was able to get the car serviced in an hour without any hassle. He was also helpful in applying the oil change service special. Highly recommended! get the car serviced in an hour without any hassle. He was also helpful in applying the oil change service special. Highly recommended! More

Great communication Working with Todd. Excellent description of service to be performed. Listened and checked for understanding. Excellent description of service to be performed. Listened and checked for understanding. More

Check in was smooth, and Todd was patient and explained everything to me without any pressure. everything to me without any pressure. More

Todd was wonderful! He was so helpful and kind. He made sure I want to work on time and was very communicative about my service needs. I was very happy with this visit a He was so helpful and kind. He made sure I want to work on time and was very communicative about my service needs. I was very happy with this visit and Todd really made it smooth! 5 stars!! More

My Toyota gets the best service at Napleton's! Today, Nick Rice was my Service Advisor. He reached out to recommend services, let me know when they were finished, and arranged a ride for me. Perfe Today, Nick Rice was my Service Advisor. He reached out to recommend services, let me know when they were finished, and arranged a ride for me. Perfect trip! More

Todd is always a helpful, knowledgeable adviser, keeping me informed throughout my service visits. When asking specific questions regarding future recommended service for my 12 year old Camry, I appreciate me informed throughout my service visits. When asking specific questions regarding future recommended service for my 12 year old Camry, I appreciate Todd’s thoughtful, honest and informative advice and opinion for keeping my car in the best condition for its age. I’ve been very happy with the service I’ve received at Napleton Toyota of Urbana over the entire 12 year life of my car. More

Very helpful in getting my Toyota in for service and expedited having it done very quickly since iI was waiting without a ride. expedited having it done very quickly since iI was waiting without a ride. More

I always ask for Todd Ballard when calling for service. He is friendly, knowledgeable, and always explains what work will be done and keeps me abreast of the progress. Service work is usually completed on He is friendly, knowledgeable, and always explains what work will be done and keeps me abreast of the progress. Service work is usually completed on or before the estimated time. More