Napleton's Auto Park of Urbana - Service Center

Dealership is excellent. Work is done in good time and done correctly. Never have had to return to have something corrected. Work is done in good time and done correctly. Never have had to return to have something corrected. More

Upfront service info & prices and good communication before beginning work. Service agent, Nick Rice, was honest and helpful making sure the right work got done at the right time! before beginning work. Service agent, Nick Rice, was honest and helpful making sure the right work got done at the right time! More

Napleton’s has been my go to dealership for the last 10 or so years. Roger at the Toyota service desk was a lot of help getting me in for an appointment at the last minute (same day service!) I highly reco or so years. Roger at the Toyota service desk was a lot of help getting me in for an appointment at the last minute (same day service!) I highly recommend them if you are in the market for a new Toyota or a good used vehicle. More

I've been a customer of Napletons for over 4 years now, and they've always done right by me. Nick Rice is my service representative today and he's taking great care of me and my car, he reached out immed and they've always done right by me. Nick Rice is my service representative today and he's taking great care of me and my car, he reached out immediately via text and has been very responsive to my questions and getting me a good deal on pricing. More

TODD was great to work with, the service was really one of the best so far! of the best so far! More

shout out to Paul in Service department. Considerate, kind and knowledgeable. More employess like him please. Considerate, kind and knowledgeable. More employess like him please. More

Nick Buhr helped me with my questions. Very friendly and professional. I will definitely be taking my car to him and Napleton in the future. Very friendly and professional. I will definitely be taking my car to him and Napleton in the future. More

Great experience! great service! And my advisor Todd is really helpful and considerate! Will definitely go there again next time great service! And my advisor Todd is really helpful and considerate! Will definitely go there again next time More

Had the ‘21 Venza in for service yesterday. All good. The work was done to our complete satisfaction. A tire air leak was located. But the highlight of the experience was the care that is All good. The work was done to our complete satisfaction. A tire air leak was located. But the highlight of the experience was the care that is customary with Todd Ballard on the job. We exclusively ask for him because of his product knowledge, sage advice, and his efficient and professional precision. I pretend to know something about cars, but I step aside because Todd is so well informed that I bow out of reverence for his actual knowledge. He is the reason we always return our cars to your service bays. Thank him for us. Maria Alanis Bruce Ero Champaign More

Had the ‘21 Venza in for service yesterday. All good. The work was done to our complete satisfaction. A tire air leak was located. But the highlight of the experience was the care that is cu All good. The work was done to our complete satisfaction. A tire air leak was located. But the highlight of the experience was the care that is customary with Todd on the job. We exclusively ask for him because of his product knowledge, sage advice, and his efficient and professional precision. I pretend to know something about cars, but I step aside because Todd is so well informed that I bow out of reverence for his actual knowledge. He is the reason we always return our cars to your service bays. Thank him for us. Maria Alanis Bruce Ero Champaign More