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Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati
St Peters, MO
1,077 Reviews
Why Buy From Napleton’s Mid Rivers Chrysler Dodge Jeep RAM?
Your Full Disclosure Dealer.
You will never go home wondering what just happened. We explain every last detail to ensure you are informed and very pleased.
No Pre-Loaded Accessories.
We don’t pre-load our new vehicles with dealer installed accessories that you don’t want and then pass the charges along to you.
Buy at Your Own Pace.
If you’re not ready to make a decision, then you’re not ready!! There’s zero pressure to buy right this minute. We’ll provide all the information you need and aren’t ready until you are!
No Surprises.
The price you get from us over the phone or online is the price it will be when you get to the dealership. No surprises. No disappointments.
If We Advertise a New Car, We’ll Have it Here When You Get Here.
It’s Easy… Its Honest… and It’s Guaranteed.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,077 reviews
April 19, 2019
REFUSES TO STAND BEHIND NAPLETON ADVANTAGE THAT I PAID FOR Long story . A rock hit my windshield. Went to Napelton on a Monday for it to be filled, this is what I was told. " windshields are only fixed on Fri Long story . A rock hit my windshield. Went to Napelton on a Monday for it to be filled, this is what I was told. " windshields are only fixed on Friday so you will have to wait." Guy in service department. Well weather changed crack grew. Now I go back ask about the windshield what or how can you help me considering I paid extra 900 that was added on to the sales of my vehicle when I originally was told by Trevor ( who no longer works there) oh you get this for free for purchasing your car for the 1st yr. Go to sign paperwork finance guy ( Shane) "whats this 900$? ( I ask ) Shane oh thats the Napetlon Advantage & its not free like TREVOUR said I don't know why he told you that. So long story they NAPLETOLN REFUSE RO FIX MY WINDSHIELD LIKE REPLACE IT BECAUSE WHY SHOULD I PAY WHEN THERE WINDSHIELD COMPANY IS ONLY THERE ON FRIDAY ! SO A CUSTOMER GETS A ROCK THERE IS A DENT NOW THEY HAVE TO WAIT A WEEK FOR IT TO BE FILLED ??? CRAZY BECAUSE THAT WINDSHIELD WILL SPREAD . CUSTOMER GETS SCREWED OVER . ALL THE WHILE THEY ARE POCKETING THE BENIFITS ! DO NOT BUY !! I WILL NEVER PURCHASE ANOTHER VEHICLE FROM ANY LOCATION ! I WILL BE CONTACTING THE BB AND THE NEWS CHANNEL .. NOTE I WAS IN ON 4/16 AND MANGAGEMENT REFUSED TO TALK TO ME .SENT ME NEW GUY HIS WORDS ," IVE ONLY BEEN HERE A WEEK" More
by Joddie
Employees Worked With
Justin in service department the only one who has helped in past
April 16, 2019
2015 Ford Expedition EL We dealt with "Tex", we live over 2 hours away and he was very attentive and prompt on returning phone calls with necessary information. We had brough We dealt with "Tex", we live over 2 hours away and he was very attentive and prompt on returning phone calls with necessary information. We had brought 3 of our small children and he was wonderful about keeping them occupied with popcorn, bottled water and High Fives! They all made the process very easy, even bringing all of the paperwork outside for mom to sign as she was tending to the kiddos. More
by Swirgma
Employees Worked With
Gary "Tex" Clark
April 15, 2019
They couldn’t get anything right We saw a Jeep Grand Cherokee online, but when we went in to look at it, and our salesman couldn’t locate it because the general manager’s wife was dri We saw a Jeep Grand Cherokee online, but when we went in to look at it, and our salesman couldn’t locate it because the general manager’s wife was driving it. He said he would get her to bring it in, but he never called us back. We called back and got a second salesman who told us the dealership had another Grand Cherokee on the lot, but when we went in to see it, we were told another manager’s wife was driving it. They told us they could get us a Cherokee from a dealership in Jefferson City, but the price was $10,000 more than the cars online. We negotiated a deal, and while we were waiting for delivery, our salesman called to ask how we were liking the SUV. We told him we didn’t have it yet. They finally got it in a few days later, but it only had one key. They promised to get it for us but we are still waiting. I called the sales manager to complain, and even he didn’t call back. The car is nice, but I have never experienced a business that didn’t want to take my $50,000 before. If you are looking for good customer service, don’t go here. More
by Mom123
Employees Worked With
Matt Allin, Dale Rothenberger, Matt Allin
April 14, 2019
Grand Cherokee limited x This is the third vehicle we’ve bought here since 2016. Tex has done right by us on each purchase. He does what it takes to make you happy. Our son wi This is the third vehicle we’ve bought here since 2016. Tex has done right by us on each purchase. He does what it takes to make you happy. Our son will be heading for college in a year and we will be back to see him for another new car. More
by Kkscar
Employees Worked With
Gary "Tex" Clark
April 14, 2019
I'll be back Everyone needs a raise!! They are the best and they were super nice! I will definitely come back in the future! Im pleased we were able to work out a Everyone needs a raise!! They are the best and they were super nice! I will definitely come back in the future! Im pleased we were able to work out a deal as well! More
by Kingmario007!
Employees Worked With
April 13, 2019
Great service, great price The process was easy and the price was great. Would definitely recommend this dealer. Had great patience with us as we asked lots of questions to help The process was easy and the price was great. Would definitely recommend this dealer. Had great patience with us as we asked lots of questions to help us make this decision More
by carshopper
Employees Worked With
Ryan Pieske
April 12, 2019
Very pleased! The Napleton Team was great! Wonderful experience. Would return and recommend to others looking for a RAM or other vehicles sold by Napleton. Thank yo The Napleton Team was great! Wonderful experience. Would return and recommend to others looking for a RAM or other vehicles sold by Napleton. Thank you! More
by RAM MAN
Employees Worked With
Ryan Pieske
April 12, 2019
Customer Service was great. I financed my first vehicle from Napleton Mid Rivers just a few days ago. My salesperson Jeff Farrah was awesome. He explained everything well and did I financed my first vehicle from Napleton Mid Rivers just a few days ago. My salesperson Jeff Farrah was awesome. He explained everything well and didnt make me feel like I was pushed into a vehicle didnt really want. We actually worked out a great deal on the vehicle of my choice. I Recommend you try Napleton Mid Rivers before anywhere else. More
by Shane919
Employees Worked With
Jeff Farrah
April 10, 2019
Professional and friendly Ryan was so nice, down to earth guy. Very courteous and new his products. He was helpful and quick. Also a shout out to Brandon. He was my first conta Ryan was so nice, down to earth guy. Very courteous and new his products. He was helpful and quick. Also a shout out to Brandon. He was my first contact. And got me in the door with a call after I was inquiring on line. Great staff. Thanks to all of you. Robin More
by Robin1961
April 10, 2019
RUBICON SPECIAL ORDER If you’re in the market, come see Tex! He was a pleasure and fun to work with through and was far beyond our expectations with the buying process. If you’re in the market, come see Tex! He was a pleasure and fun to work with through and was far beyond our expectations with the buying process. More
by Jeff562
Employees Worked With
Gary "Tex" Clark
