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Napleton's Mid Rivers Kia
St. Peters, MO
861 Reviews
Learn Why Kia Drivers from St. Peters, O'Fallon, St. Charles, Wentzville and St. Louis Choose to do Business with Napleton's Mid Rivers Kia
Let's break down just how much we have to offer here at Napleton's Mid Rivers Kia, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Kia models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and lease for your specific needs.
Once you're an owner, Napleton's Mid Rivers Kia is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Kia parts on your car, keeping your model running smoothly and reliably for years to come. See why it truly does pay to keep you vehicle serviced by the dealership.
For the entire car buying and ownership process, Napleton's Mid Rivers Kia is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 4955 Veteran's Memorial Parkway St. Peters, Missouri, and proudly serve drivers from O'Fallon, St. Charles, Wentzville and St. Louis as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 861 reviews
January 05, 2020
The worst dealership I’ve ever dealt with. I Called at 130 and scheduled a VIP appointment with Ashleigh at 3pm then drove an hour out to this dealership only to find out they sold the car. They did not c 130 and scheduled a VIP appointment with Ashleigh at 3pm then drove an hour out to this dealership only to find out they sold the car. They did not contact me to let me know the car was even in the process of being purchased. I wasted time, money, and gas for this. Then they had the audacity to ask if they could order me a car. I’m very disappointed and disgusted with this type of service. I will not recommend to any of my other military counterparts, especially if they have to drive this far. More
by Anisathomas90
Employees Worked With
Ashleigh
January 02, 2020
It's Always a Pleasure It is very refreshing to work with a car dealership whose employees care so much about their customers. We've bought two cars now from Chris Cayce a It is very refreshing to work with a car dealership whose employees care so much about their customers. We've bought two cars now from Chris Cayce at Napleton KIA! This is a class-act business that deserves the great reputation that precedes them. They have a reputation for outstanding quality, honesty, and integrity. We have thoroughly enjoyed doing business here both times we bought from them. Pricing on the cars and your trade in will be fair, the buying and finance process was easy and seamless and Patrick was amazing to work with. We left with a great deal on my new car. I will go back here again because of the excellent customer service and high quality vehicles. Chris really knows his cars well, you won't find a better car dealer than Napleton KIA, or a better salesman than Chris. More
by Heather D.
Employees Worked With
Patrick Piper , Chris Cayce
January 02, 2020
Bought my second car in 4 days from Mid Rivers Kia because my wife loved my new Sorento so much she wanted one of her own. Got great value for her existing car and a great deal on another Sorento. C because my wife loved my new Sorento so much she wanted one of her own. Got great value for her existing car and a great deal on another Sorento. Couldn’t be happier. More
by Jon78
Employees Worked With
Chris Cayce
December 30, 2019
Chris was extremely courteous and knowledgeable. He spent a great deal of time with me answering a ton of questions and addressing all of my concerns. Was a great car buying experience. spent a great deal of time with me answering a ton of questions and addressing all of my concerns. Was a great car buying experience. More
by Jon78
Employees Worked With
Chris Cayce
December 29, 2019
I purchased a vehicle with Ben. While he was nice I was VERY specific about the need to purchase this vehicle as a company vehicle with me as the guarantor. He took my company taxes and information. I we VERY specific about the need to purchase this vehicle as a company vehicle with me as the guarantor. He took my company taxes and information. I went into financing and was so intent on reviewing the costs line by line (check them because they were wrong by several thousand) I didn't until i was home that evening that the company information wasn't included in the financing. I was very upset because this is crucial for tax purposes. I called Friday morning and spoke with the gentlemen who said he was never told it was a business purchase. He assured me he would reach out to Kia financing and call me back. The salesman Ben called that afternoon to check on me and said he would call me back. As of Sunday i have heard nothing. I am EXTREMELY upset with how this was handled. I love the car but BUY IT SOMEWHERE ELSE!!!! BEWARE!!! More
by susan
Employees Worked With
Benjamin Gordon
December 20, 2019
1 star is one star too many. Ben Robertson should be ashamed of himself. He is not a man of his word and will do anything to make a sale- even at the expense of the customer. He is deceptive and should ashamed of himself. He is not a man of his word and will do anything to make a sale- even at the expense of the customer. He is deceptive and should not be trusted. More
by Tellurideordie
Employees Worked With
Ben Robertson
December 20, 2019
I have bought a lot of cars with dealers & I must say that Chris is the best one I have ever dealt with! He really tried his hardest to get me the best deal & sent me away being a super happy customer, d that Chris is the best one I have ever dealt with! He really tried his hardest to get me the best deal & sent me away being a super happy customer, driving the exact car I wanted!! I will recommend him to any body that is looking to get a new car!!! More
by Baskaggs78
Employees Worked With
Chris Cayce
December 10, 2019
Chris did an awesome job! Communicated through the whole process! Second car I have bought from Napleton and I highly recommend both Chris and Napleton Kia. process! Second car I have bought from Napleton and I highly recommend both Chris and Napleton Kia. More
by cabraudis
Employees Worked With
Chris Cayce, Darwin Cunningham
