My wife and I saw a car on the Napleton's Northwestern site. We called and got some basic info and set up an appointment to see it, On the way to the dealership we called and said we were on our way. Moustafa Abd-Elsalam, a sales associate at Napleton's Northwestern, had the car ready for us to see when we arrived. We decided we wanted to buy it and came to a price we both could like relatively easily. From there the paperwork was drawn and the financing was done expertly and quickly and away we went. When I'm in the market again for a car I will be sure to try the good people here first.