My Dad and I were traveling from Michigan to Chicago (280 miles one way) to purchase an advertised used 2016 Hyundai Elantra Limited for $12,411 with 13K miles. The Finance manager Edgar Moreno added $400 on top of the advertised price + tax, processing fees and plates. I asked for a written breakdown of the cost from the advertised price of $12,411.00 and he had $12,811 as the sale price on the purchase proposal sheet. I kept questioning why the added cost and he said it was for processing fee... but then I argued that it was already stated on the purchase proposal ($175.94) and then told me that it's now called "standard dealer's fee"! Even if I felt it was unfair, I really intended to purchase the car and I had my bank write a cashier's check in Napleton's name but I told Edgar that my purchase was pending upon visual inspection and test drive. On our way to Chicago, my Dad kept looking for the same car in the area to take advantage of our long trip and make sure we could do some comparisons and luckily enough, he found one at Autonation Hyundai. Prior to all these, we made sure Kat Elajlaoui was aware of our situation having to travel so many miles and that a live "face time" (done twice) to see anything on the exterior and interior of the car that could help influence our decision and justify the travel to actually see it in person. She was able to convince us that it is worth the trip but unfortunately, we were deceived because she failed to disclose more extensive damage to the exterior of the car which we were caught by surprise when we saw it in person. Also, the car was not completely cleaned because the engine bay and the engine was so dirty. We were at the impression that if this dealership was trying to sell this car, the least you could do was to simply get it detailed thoroughly. Regardless of all these, we still understood that Kat perhaps wanted us to make the judgment in person and in their showroom. What made me completely turned off was when I told Edgar that I was going to see another car to take advantage of our long trip and to make an educated comparison, he then tried to lure me in by offering a $250.00 check plus pay for our overnight stay and parking cost just fro us not to go look at the other car, however he said he won't honor the offer once we walked out the door......at which it dawned on me that he was basically giving me back the $400.00 I was adamantly questioning in the beginning and disguised it to make it appear like a nice "gesture" to change my mind. By doing this, he actually made me look like an idiot which to me was very degrading and insulting. I am a first time buyer and I can honestly say I was angry and completely disappointed with this experience. I am so glad I stood my ground on my decision to walk out the door and I actually purchased the same car with the same price from AutoNation Hyundai O'Hare. Plus, it's a Certified Pre-Owned and extremely clean with little to no damage (excellent condition).