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Napleton's Volkswagen of Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
440 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 440 reviews

February 09, 2023

Tom Street provided us with excellent service . He thoroughly explained every aspect of the repair. When the part came in, Tom quickly arranged for it to be installed. He went the extra mile to ma More

by gr184612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Street
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Feb 13, 2023 -

Napleton's Volkswagen of Orlando responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tom here at Napleton's Volkswagen of Orlando! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2023

Bradley P was wonderful, he created a stress free environment. We will be recommending everyone we know! Thank you, we LOVE our new car. More

by alliecatforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Pfeil
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Feb 09, 2023 -

Napleton's Volkswagen of Orlando responded

Hi Alliecatforever, we appreciate you choosing Napleton's Volkswagen of Orlando! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

February 06, 2023

Nory is the best. You guys hit the jackpot with her, she’s always so professional and honest. More

by Vivianacaban79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norelis Garcia
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Feb 09, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2023

AJ ver courteous and professional service great service and excellent location and facilities would highly recommend More

by rapontesr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abid Anderson (AJ)
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Feb 07, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2023

I came in unsure going in, but Niyi made me feel very comfortable. He was personal, transparent and didn’t play any games with me. Especially being a younger woman, coming in alone, I appreciated this as More

by Trinitywright501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Mella, Niyi Okunlola
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Feb 05, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 31, 2023

Easy to work with Niyi. Refreshing to deal with a company that actually has the cars advertised and doesn't try to hide fees. More

by Debbi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
Print
Feb 03, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, we appreciate you choosing Napleton's Volkswagen of Orlando! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

January 22, 2023

We had a great experience with the whole team, but Jake was absolutely a Sri doubt with his above and beyond customer service, communication and attention to detail More

by Cmberry11
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Murray
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Jan 24, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, we're glad to hear Jake took such great care of you. We hope we can continue to be of service to you down the road!

January 22, 2023

We love our new 2023 VW Atlas. Thank you Niyi for the best customer service !!!! More

by gbock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
Print
Jan 24, 2023 -

Napleton's Volkswagen of Orlando responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 20, 2023

Very nice facility, with a very knowledgeable staff. Made car buying easy. 15 words I'm done More

by Mikekramer
Recommend Dealer
Yes
Employees Worked With
Jean D'Hati
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Jan 23, 2023 -

Napleton's Volkswagen of Orlando responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2023

Overall pretty good experience, but very slow with paper work! Did like our salesman, Adeniyi Okunlola! More

by Clintndebbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
Print
Jan 21, 2023 -

Napleton's Volkswagen of Orlando responded

Hello Debbie, Thank you for your feedback of your sales experience. Niyi will be happy to hear about your good experience with us!

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