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Napleton's Volkswagen of Orlando

Orlando, FL

4.7
401 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 401 reviews

March 27, 2022

We knew what we were paying before we walked in. No hassle. France was friendly and helpful with our car choice.,Jonathan was knowledgeable regarding the extended warranty. More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France and Jonathan
Mar 30, 2022 -

Napleton's Volkswagen of Orlando responded

Hi Donna, Congratulations on your new car. It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

March 26, 2022

Truly exceptional customerservice. This is my second purchase..l will be back again at Napleton vw Orlando. Great service Great dealership More

by peteclass17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2022

I'm happy with my purchase because niyi and Carlos are always there to help me out with anything I need. More

by peteclass17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2022

Edison help both my husband and i find the perfect vehicle we love our audi Q5 More

by Tom Cannariato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison Ramos
March 24, 2022

France Charles was the reason we purchased this car! ! His friendly, professional, and respectful approach immediately put us at ease. We felt zero pressure to purchase, but felt compelled to contact him More

by Mbwallace114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles
March 18, 2022

Just bought a car from Shane Barger here! Excellent service and did great for us! We are going to love the new car for my wife! Nice job Shane More

by Niagararoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Barger
Mar 20, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2022

awesome experience Edison helped my father in law choose the right vehicle really awesome guy come in and ask for him. More

by Tom Cannariato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison R
Mar 19, 2022 -

Napleton's Volkswagen of Orlando responded

Hi. We're glad to hear our Staff, Edison took such great care of you, Tom! We hope we can continue to be of service to you down the road!

March 12, 2022

Frances and Andrew were really helpful to me in purchasing my vehicle. They both did everything I could to make this experience easy for me being a first time buyer. More

by Artavia Monroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances & Andrew
Mar 14, 2022 -

Napleton's Volkswagen of Orlando responded

Hi Artavia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2022

I want to thank my sales person Randal Holcomb for taking the time to assist me in my search for my next vehicle. He was very informative and friendly. Definitely recommend doing business with him. More

by Cliffie11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randal Holcomb
Feb 28, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to Randal Holcomb here at Napleton's Volkswagen of Orlando! Our team is available should you require any extra help.

February 21, 2022

Visited several dealerships, this one was most professional and friendly. Great experience will come back. Derek was the best! More

by Christiemcnamee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 24, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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