Napleton's Volkswagen of Orlando

Luis Francesco hands down 100% great service. What a great experience here one of our best experience. Thank you for making it super easy and awesome great experience here one of our best experience. Thank you for making it super easy and awesome More

I will not recommend this dealership to anyone, BE AWARE when you sign the papers with finance department.THEY TOLD ME I HAVE 3 FREE OIL CHANGES WICH I END UP PAYING FOR , I told them no extras they put 500 when you sign the papers with finance department.THEY TOLD ME I HAVE 3 FREE OIL CHANGES WICH I END UP PAYING FOR , I told them no extras they put 5000$ into my loan for all kind of xxxxxxxx. When I asked in the end why my final amount was so high he told me this is for the bank only in order to get approved, big mistake don't trust this guys. I wet back and I cancel some fees but I still got screwed on 2000$ More

Super friendly, knowledgeable and professional dealership. My process from start with Gabriel who greeted us and showed us the ins and outs. Until we closed with Frank. Car shopping can be stressf dealership. My process from start with Gabriel who greeted us and showed us the ins and outs. Until we closed with Frank. Car shopping can be stressful but this experience was nothing like i imaged it to be, and i would be going back to do more business. Highly recommend this dealership. More

Napleton's buying experience was painless. I would recommend you see Gabriel Pomales. He is a great person, has great customer service , and is very knowledgeable about the car. Would recommend this recommend you see Gabriel Pomales. He is a great person, has great customer service , and is very knowledgeable about the car. Would recommend this dealership More

Great experience with our knowledgeable salesperson, who offered useful information with no pressure. Would recommend this dealership with no hesitation. Love my new VW Atlas offered useful information with no pressure. Would recommend this dealership with no hesitation. Love my new VW Atlas More

Everyone at the dealership was very helpful and respectful. Let us look at multiple cars and France is a great car salesman. Would recommend again respectful. Let us look at multiple cars and France is a great car salesman. Would recommend again More

The dealership worked with me and took care of all of my needs. It was nice working with Chad (sales), David (F. Manager), and Mike (director). needs. It was nice working with Chad (sales), David (F. Manager), and Mike (director). More

Moises was great. Respectful of my time, no time wasting but spent time answering my questions thoroughly. Michael was also great. Very efficient. Great experience. but spent time answering my questions thoroughly. Michael was also great. Very efficient. Great experience. More

Initially I had a little trouble getting the right person to call me back but when he did (Kevin) he was fantastic! I flew in from Chicago to buy a car and they had everything ready they were truthful about, to call me back but when he did (Kevin) he was fantastic! I flew in from Chicago to buy a car and they had everything ready they were truthful about, no game playing. I had another dealer that sold the car before I got there. I gave them my information and held the car immediately. They gave me everything I requested and more. They even filled the car up with gas before I left. Great Price, Great service! Ask for kevin very eager young guy even the finance guys were great👍. I did not know about this dealership it came off AutoTrader! More