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Napleton's Volkswagen of Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.7
401 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 401 reviews

March 18, 2020

Very good service. Polite and very helpful. Very knowledgeable people. facilities was very clean. Staff was very accommodating. Offering beverages while we wait. Harold was very nice More

by Clarkstalbans
Recommend Dealer
Yes
Employees Worked With
Harold
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Mar 20, 2020 -

Napleton's Volkswagen of Orlando responded

Hi there Clarkstalbans! Thank you so much for sharing your recent visit with us! We are so pleased to hear that everyone was kind, polite and provided you with this positive experience! Harold is a great part of our Sales team and will make sure to pass along the kind words as well. Thank you for coming to see us at Napleton's Volkswagen, and thank you for your support. We hope you have a wonderful weekend ahead. Save travels.

March 14, 2020

James is always very helpful. My mom has a passat, she only wants to bring to him! He always knows how to direct us and get he things done. We always leave feeling like we received the best service. More

by BrandyG
Recommend Dealer
Yes
Employees Worked With
James, Barker
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Mar 17, 2020 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us, Brandy! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!!

March 14, 2020

Niyi helped us get us into a brand new Atlas! Thank you so much. We appreciate his knowledge and customer service. We are super happy! More

by L_Cress
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2020 -

Napleton's Volkswagen of Orlando responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2020

Looking for a vehicle is hard enough but having to deal with a salesman is the worst but not with Kevin Montalvo. Kevin was a pleasure to work with and made the car buying experience enjoyable, which I us More

by Jwtdrjj
Recommend Dealer
Yes
Employees Worked With
Kevin Montalvo
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Mar 06, 2020 -

Napleton's Volkswagen of Orlando responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 02, 2020

Our sales representative, Carlos, was friendly and wonderful. He provided information in a clear fashion and answered all of our questions. He made the process enjoyable. More

by Yag
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2020 -

Napleton's Volkswagen of Orlando responded

Yag, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Volkswagen of Orlando so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

March 02, 2020

onsider I had to travel from Clearwater , at the time I reached Napleton , I got immediately a great impression , a warm welcome. Richard one of the sale agent took care of me and understood my needs ind More

by Utahcafe2
Recommend Dealer
Yes
Employees Worked With
Richard
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Mar 06, 2020 -

Napleton's Volkswagen of Orlando responded

Hi there! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We want all our customers to feel this way when leaving our dealership! Thank you and we hope to see you again!

March 02, 2020

Carlos was very patient. We felt no pressure and he delivered a top notch experience. Very pleased and would easily refer family and friends to Carlos. More

by BigDaddyC
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2020 -

Napleton's Volkswagen of Orlando responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2020

Carlos was great. Easy to work with and personable, he even bought us a snack when we were hungry. We’ll be back for future purchases ! More

by Kris0983
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2020 -

Napleton's Volkswagen of Orlando responded

Hi there Kris0983! Congratulations on your new car for starters! How very exciting for you! We know when looking for a new car, it can be stressful at times, and not always fun. We strive to make sure all of our guests have a stress-free and easy going car buying experience, and it sounds like Carlos made this happen for you! We couldn't be more pleased! Thank you so much for sharing your experience with us. W will make sure to pass along the kind words as well! We are grateful to have been chosen with your new car purchase, and we thank you for your business! Have a marvelous weekend and have fun!

February 26, 2020

Go see Richard Rios for so your car buying needs! He will hook you up and make your experience smooth and enjoyable. 5 stars for Richard 👏 More

by Jillian
Recommend Dealer
Yes
Employees Worked With
Richard Rios
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Feb 28, 2020 -

Napleton's Volkswagen of Orlando responded

Thank you Jillian, for taking the time to leave this glowing review and 5-star rating! Congratulations on your new car! We appreciate you choosing Napleton's Volkswagen to search for your new car! We're thrilled that you had the opportunity of working with Richard, as his customer service skills are amazing and cares about his guests! We will make sure to let him know your kind words as well! Thanks again and hope your have a fantastic weekend ahead!

Feb 28, 2020 -

Napleton's Volkswagen of Orlando responded

Thank you Jillian, for taking the time to leave this glowing review and 5-star rating! Congratulations on your new car! We appreciate you choosing Napleton's Volkswagen to search for your new car! We're thrilled that you had the opportunity of working with Richard, as his customer service skills are amazing and cares about his guests! We will make sure to let him know your kind words as well! Thanks again and hope your have a fantastic weekend ahead!

February 26, 2020

Richard Rios , really knows his stuff and will save you time and money !!! Ask for him. You won't regret working with Richard, plus he wears really cool now ties More

by bryanb0223
Recommend Dealer
Yes
Employees Worked With
Richard Rios
Report | Print
Feb 28, 2020 -

Napleton's Volkswagen of Orlando responded

We truly appreciate you sharing your great experience with us Bryanb0223! There's nothing better than hearing our guests, have a positive and memorable car buying experience with us! Richard is fantastic, and always leaves an impression with his array of awesome bow-ties:-) We're so happy to hear that Richard took great care of you and left his impression as well:-) Thank you so much for coming to Napleton's Volkswagen and becoming part of the Napleton family! Have a wonderful weekend ahead and safe travels.

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