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Napleton's Volkswagen of Orlando

Orlando, FL

4.7
398 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 398 reviews

November 28, 2018

Amazing! Best dealership experience! Carlos and Jeffrey were amazing, making me feel comfortable throughout the whole interaction. I’m in love with my 2019 V More

by Jaris31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Eller
November 18, 2018

Love our Tiguan! Napleton was so nice and friendly and helped us find the exact Tiguan we wanted. Can’t thank Carlos and Jeff enough for all their help! We highly reco More

by heatheraxid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Eller, Brad Hoffman
Nov 21, 2018 -

Napleton's Volkswagen of Orlando responded

Congratulations on your new car, Heather! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

November 16, 2018

ALL WITH A PHONE CALL Picked up a car on their website, told them what I can do for payments, THEY GOT IT DONE IN MATTER OF HOURS, Jeffrey Eller picked me up at my home an More

by GOLF GTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Eller, Sidd Chandra
Nov 19, 2018 -

Napleton's Volkswagen of Orlando responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Volkswagen of Orlando! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2018

First Time Buyer I had an amazing experience as a first time buyer. Carlos was extremely thorough and I couldn't have asked for a better consultant! The sales team did More

by nmccann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nieves, Chris Leone, John Sassano
Nov 14, 2018 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us,We work hard to provide each of our clients with the best automotive experience! We hope to see you again! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you Sidd Chandra General Manager

November 14, 2018

Awesomely Extraordinary Service We had such a great time! What a great way to start our new life. Jeff went out if his way to accommodate us. I’ve been places where it takes half th More

by NANCYCCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Eller
Nov 14, 2018 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us, Nancy Caldwell! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you Sidd Chandra General Manager

November 12, 2018

Car buying process Having multiple people work on my deal made things a bit complicated. Niyi was very helpful and straight forward but the second guy gave information t More

by ibukunosei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Wofford
Nov 13, 2018 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 13, 2018

Amazing car dealer and friend who takes great care of you Orlando Reyes not only provided me with the best car and best price, but he also treated me as a good friend. With his experience and his sense for hi More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes Mixter
Oct 24, 2018 -

Napleton's Volkswagen of Orlando responded

We're glad to hear our Staff took such great care of you, Janice! We hope we can continue to be of service to you down the road!

October 02, 2018

Jeff,Nelson Abi: From the beginning To the end of the purchase I was very well pleased by Jeff,Nelson and Abi.this great team of professionals took the time to make th More

by Jetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Eller, Abi Dorta, Nelson Mateo
Oct 22, 2018 -

Napleton's Volkswagen of Orlando responded

Hello, thank you for your kind words and congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Napleton's Volkswagen of Orlando! If you're ever in need of more help, please let us know! We hope you have a great day!

September 29, 2018

New car experience Jeff and Yogi made this purchasing experience amazing. The customer service exceeded our expectations beyond belief. The dealership as a whole is very More

by andrewgti17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogi , Jeffrey Eller
Oct 22, 2018 -

Napleton's Volkswagen of Orlando responded

Hello, we are so happy to read such a wonderful review about Napleton's Volkswagen of Orlando! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 25, 2018

New Atlas! Friendly service and an awesome new car! We had been looking at several mid sized SUVs with a 3rd Row. One we drove the Atlas, we knew this was it. Pl More

by Nunyaw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Eller, Abi Dorta
Oct 17, 2018 -

Napleton's Volkswagen of Orlando responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

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