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Napleton's Volkswagen of Orlando

Orlando, FL

4.7
402 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 402 reviews

October 13, 2018

Amazing car dealer and friend who takes great care of you Orlando Reyes not only provided me with the best car and best price, but he also treated me as a good friend. With his experience and his sense for hi More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes Mixter
Oct 24, 2018 -

Napleton's Volkswagen of Orlando responded

We're glad to hear our Staff took such great care of you, Janice! We hope we can continue to be of service to you down the road!

October 02, 2018

Jeff,Nelson Abi: From the beginning To the end of the purchase I was very well pleased by Jeff,Nelson and Abi.this great team of professionals took the time to make th More

by Jetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Eller, Abi Dorta, Nelson Mateo
Oct 22, 2018 -

Napleton's Volkswagen of Orlando responded

Hello, thank you for your kind words and congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Napleton's Volkswagen of Orlando! If you're ever in need of more help, please let us know! We hope you have a great day!

September 29, 2018

New car experience Jeff and Yogi made this purchasing experience amazing. The customer service exceeded our expectations beyond belief. The dealership as a whole is very More

by andrewgti17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogi , Jeffrey Eller
Oct 22, 2018 -

Napleton's Volkswagen of Orlando responded

Hello, we are so happy to read such a wonderful review about Napleton's Volkswagen of Orlando! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 25, 2018

New Atlas! Friendly service and an awesome new car! We had been looking at several mid sized SUVs with a 3rd Row. One we drove the Atlas, we knew this was it. Pl More

by Nunyaw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Eller, Abi Dorta
Oct 17, 2018 -

Napleton's Volkswagen of Orlando responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

September 21, 2018

They kept their promise I had just been told that I needed 1,300 hundred dollars of repairs on my matrix. I made an appt. At firestone for 7 a.m. the next morning. As I fixed More

by Phylly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogi, Jeffrey Eller, Abi Dorta
Oct 12, 2018 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 18, 2018

Great Customer care. I was well taken care of at this facility. The management was very courteous and made it seem so easy. A truly great customer service. I had a great More

by Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Napleton's Volkswagen of Orlando responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

September 16, 2018

Made it happen I went to purchase a 2007 Jeep Wrangler. When in the purchase inspection, the mechanics found corrosion on the brakes, shocks, and axles. For safety t More

by JeepTim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sidd Chandra
Sep 20, 2018 -

Napleton's Volkswagen of Orlando responded

Thanks for taking the time to leave your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

September 13, 2018

Mr Orlando Reyes is AWESOME!!! Orlando received me and my wife and treated us like family. He was very patient and let us test drive 3 different vehicles. At no time I felt pressure More

by Lcruzmendez82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes Mixter
Sep 20, 2018 -

Napleton's Volkswagen of Orlando responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 13, 2018

Happy customer Sales rep. Jeff Eller learned my vehicle interest/needs and delivered. Very organized and professional. Best experience buying a vehicle I have ever More

by Debbrimrdh@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in financing , Jeffrey Eller
Sep 20, 2018 -

Napleton's Volkswagen of Orlando responded

We're glad to hear Jeff took such great care of you! We hope we can continue to be of service to you down the road!

September 12, 2018

Truly Exceptional experience from Nelson Mateo I came in and Nelson greeted me with a warm welcome and provided a great and smooth experience from beginning to end! I would recommend him to anyone! More

by Meggiepie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Mateo
Sep 14, 2018 -

Napleton's Volkswagen of Orlando responded

Thanks so much for the positive feedback! If you have any further questions, please give us a call. We're always happy to help!

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