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Napleton's Volkswagen of Orlando
Orlando, FL
403 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 403 reviews
July 12, 2017
Great sales man with a complicated financial department Nelson was a great sales guy, he did everything possible to make this a great car buying experience. There were some bumps in the financial department Nelson was a great sales guy, he did everything possible to make this a great car buying experience. There were some bumps in the financial department but it was overall a good journey. Highly recommend! More
by Fernan1325
Employees Worked With
Nelson Mateo (Sales)
May 22, 2017
Very accommodating people .Took the car in. Did what was needed. Cleaned it and gave it back. All on time and as agreed. J Barker, the tech and the livery person all perform .Took the car in. Did what was needed. Cleaned it and gave it back. All on time and as agreed. J Barker, the tech and the livery person all performed. More
by Wheely
Employees Worked With
james barker
May 20, 2017
Worth the trip Well worth traveling from Tampa to Orlando. Staff is amazing price was awesome. Best car purchase experience we have ever had. Would definitely make Well worth traveling from Tampa to Orlando. Staff is amazing price was awesome. Best car purchase experience we have ever had. Would definitely make another purchase here. More
by McCallum's
Employees Worked With
Brad Hoffman, Ashley Rios
May 15, 2017
CONARTISTS DONT GO These people are THE worst dealership I have ever had to deal with. I had gone there one two separate occasions with two different parties and both ti These people are THE worst dealership I have ever had to deal with. I had gone there one two separate occasions with two different parties and both times we stormed out of there in utter disbelief at how unprofessional these people are. The finance manager is a complete fake, xxxxxxxxxxx, all they want to do is rip you off and if they can't then they don't make the deal happen. Please don't go here, there's so many other dealerships to go to. SKIP THIS ONE More
by Anonymous
Employees Worked With
Troy de man , Jeffrey Eller, Cesar Rios, John Sassano
May 13, 2017
Friendly, knowledgeable Sales Thank you to Tom S. for taking extra time and finding me the perfect car. I love my tornado red beetle! Tom listened to me and found the perfect match Thank you to Tom S. for taking extra time and finding me the perfect car. I love my tornado red beetle! Tom listened to me and found the perfect match. I couldn't be happier with my decision. More
by Sarah Jane
Employees Worked With
Ian Riding, Tom Schellenberg
May 07, 2017
I bought a beetle from jeff eller and it was my best experie Jeff eller was the most professional and courteous salesman. I will go back every time to napletin Volkswagen just to deal with him I actually enjo Jeff eller was the most professional and courteous salesman. I will go back every time to napletin Volkswagen just to deal with him I actually enjoyed my time there! More
by Bev123
Employees Worked With
Jeffrey Eller
May 07, 2017
Great all around! Great all around, great choice, no hassle or pressure, we felt very comfortable here. Special mention to Ian and Raphael, could. It have been more cou Great all around, great choice, no hassle or pressure, we felt very comfortable here. Special mention to Ian and Raphael, could. It have been more courteous, friendly and were fun to work with! More
by Pkitch
Employees Worked With
Rafael Rivera, Ian Riding
May 06, 2017
Pretty awesome! John was great with listening to what I was looking for and helped me get exactly what I wanted! Great salemen! I would definitely go again for my nex John was great with listening to what I was looking for and helped me get exactly what I wanted! Great salemen! I would definitely go again for my next car there! More
by Mary
Employees Worked With
John Sassano
April 11, 2017
Napletons VW of Orlando My experience at Napletons VW was amazing. Ian smoothed the process out for me, and John was the nicest salesman I've ever met. I will definitely be d My experience at Napletons VW was amazing. Ian smoothed the process out for me, and John was the nicest salesman I've ever met. I will definitely be doing business with Napleton in the future! More
by ajewel7
Employees Worked With
Ian Riding, John Sassano
March 29, 2017
10 stars! Most amazing team! So honest straight forward and trustworthy never felt in any I was being taken for a ride! No hassles just an awesome experience f Most amazing team! So honest straight forward and trustworthy never felt in any I was being taken for a ride! No hassles just an awesome experience from Mariana to Manny, to Tito and of course Joseph!!! More
by Julia Hastings
Employees Worked With
Joseph Birge
