Napleton's Volkswagen of Orlando

No hassle car shopping My wife and I were very impressed with our salesman, Alex! There was no pressure to purchase anything more than what we were looking for and he walke My wife and I were very impressed with our salesman, Alex! There was no pressure to purchase anything more than what we were looking for and he walked us through every step, explaining the process and answering any questions we had. Will definitely recommend this dealership to everyone we know and when you visit, ask for Alex. Thank you! More

Amazing Customer Support Joseph was great! He helped us find the vehicle that fit our needs and walked us through the entire process and explained everything very thoroughly. Joseph was great! He helped us find the vehicle that fit our needs and walked us through the entire process and explained everything very thoroughly. Including all of the features inside of the vehicle Bluetooth car-net etc. Very pleased!! More

Great service, felt very at ease during the whole process I had a wonderful experience for my first time buying. Joseph Birge was a great dealer and I felt very comfortable and informed with my decision. The I had a wonderful experience for my first time buying. Joseph Birge was a great dealer and I felt very comfortable and informed with my decision. The team did a great job of creating a laid back environment, I did not feel intimidated or pressured at all during my day. Very happy with my new Jetta! More

Good Experience Joseph Birge was an all around great dealer and very helpful and informative. Was a good experience for a first time buyer. Happy with my car Joseph Birge was an all around great dealer and very helpful and informative. Was a good experience for a first time buyer. Happy with my car More

Best car buying experience I've had yet From the moment I walked in the doors I was greeted with friendly smiles and was helped immediately. The thing I appreciated most, was the lack of pre From the moment I walked in the doors I was greeted with friendly smiles and was helped immediately. The thing I appreciated most, was the lack of pressure I felt from the salesman when trying to choose my new car. When all was said and done, I walked away with the car of my dreams and a smile on my face. Thank you again, Alex Lorie! More

My New Jetta. These guys were very courteous and consistent thorough out my entire buying process. Joseph Birge was my salesman, and while we of course had to do ou These guys were very courteous and consistent thorough out my entire buying process. Joseph Birge was my salesman, and while we of course had to do our back-and-forth to get me the price I wanted, Joseph was patient and willing to do what he could to "earn my business"; a feat they are dedicated to accomplishing without being pushy at all. I went to a few VW dealers, and this was the one I was most comfortable at and felt that they had earned the sale. Thanks for the pleasant buying experience. - Troy, new VW Jetta 1.8T Sport owner. More

Great experience!! The staff at Napelton Orlando are amazing! I went with the inentions of leasing a 2015 model and knew in my mind what I was willing to pay monthly. Th The staff at Napelton Orlando are amazing! I went with the inentions of leasing a 2015 model and knew in my mind what I was willing to pay monthly. They were able to work with me and get me into a brand new 2016 model! They weren't pushy, and I feel like they genuinely care about their customers. My salesperson Brad Hoffman was so patient and didn't rush me or make me feel like I was forced to buy anything I didn't want to. He definitely went above and beyond to make sure that I left happy. Great people! Great experience! I would definitely recommend this dealer to my friends/family, and will surely be back in the future! More

Great experience from beginning to end This was my first Volkswagen purchase and I can't say enough how satisfied I am. I am always a little hesitant about going in to any car dealership an This was my first Volkswagen purchase and I can't say enough how satisfied I am. I am always a little hesitant about going in to any car dealership and they guys rolled out the red carpet for me! I am so happy with my new Jetta and can't wait to tell my friends and family about how great Napleton's Volkswagen of Orlando is!!! More

Excellent Customer Service After visiting a few dealerships, Napleton of Orlando was a breath of fresh air. Great customer service, trustworthy sales team, and expedient work. A After visiting a few dealerships, Napleton of Orlando was a breath of fresh air. Great customer service, trustworthy sales team, and expedient work. Alex Lorie did a wonderful job guiding us through the process, and making sure we made the right decision for us. Many thanks to Napleton! More

Purchase experience Joseph was very good very personable. I liked that he did everything in his power to meet my needs. People in there were friend Joseph was very good very personable. I liked that he did everything in his power to meet my needs. People in there were friendly and helpful. Joseph is a guy that I will do business with in the future. More