Napleton's Volkswagen of Orlando

Great Service! Recently purchased a car at this dealership. Every interaction with the staff has been friendly and professional. They have been truly accommodating e Recently purchased a car at this dealership. Every interaction with the staff has been friendly and professional. They have been truly accommodating even when I had to bring my car to service as a walking. They were diligent and exceeded my expectations. Thank you! More

S.Sooudi I took my car to Napleton Volkswagen east colonial dr. Last week, I was welcomed by service advisor Mr.ROMANY, he made my service experience very plea I took my car to Napleton Volkswagen east colonial dr. Last week, I was welcomed by service advisor Mr.ROMANY, he made my service experience very pleasent and seamless, it is greate to know that there are still gentleman such as mr. ROMNY in auto service environment to make It easier for people like me, I highly recommend Napletons Volkswagen specially mr. ROMANY to every one. S.Sooudi More

nice dealer I came to Orlando to look at a car from another dealer that left me mad because they did not have the car that they told me they had. Then i saw that I came to Orlando to look at a car from another dealer that left me mad because they did not have the car that they told me they had. Then i saw that this dealer had a car like the one i was looking for just a few years older. They where nice to buy from and turned what stated as crappy day into a good one. I would recommend this dealer weather you are buying a new or used car. And if you are looking at a used one they provide the Carfax. More

Great Salesman! Hard to believe we where Ayrton's 1st sale! He was a very knowledgeable and worked his tail off to satisfy us! You have a GREAT salesperson on your ha Hard to believe we where Ayrton's 1st sale! He was a very knowledgeable and worked his tail off to satisfy us! You have a GREAT salesperson on your hands! Ayrton- KEEP UP THE GREAT JOB AND YOU WILL GO VERY FAR! More

Employee Sales Team I was looking for a new car, but was not really such of what I really wanted. The sales person was very knowledgeable about the inventory and was able I was looking for a new car, but was not really such of what I really wanted. The sales person was very knowledgeable about the inventory and was able to direct me to the car of my choice. His first focus was what I would feel must comfortable in getting. He wanted to know my favorite color and what I wanted must in a car without going into major dealt. He was able to make car buying easy for me. More

Quick, easy, convenient Great dealership! Didn't have to wait nearly as long as other dealerships I've experienced. My sales consultant, Joseph Birge, was very friendly & was Great dealership! Didn't have to wait nearly as long as other dealerships I've experienced. My sales consultant, Joseph Birge, was very friendly & was able to help with everything I needed. I also got a great deal! More

Excellent Sales Team with Great Customer Service My husband and I have been in the market for a 2nd vehicle for several months. We received an advertisement for Napleton's VW to win a prize if our n My husband and I have been in the market for a 2nd vehicle for several months. We received an advertisement for Napleton's VW to win a prize if our numbers matched, so we went in. Not only did we win a prize, but we found the most beautiful Nissan Maxima with the help of Matthew Earle. It was 8:30pm and Matt let us take it out for a test drive and stayed until we came to a price we could work with. He and Yohan Lee were so happy and eager to work with us, that with 24 hours of test driving the Maxima, we were driving off the lot with a great interest rate and extended warranty package at an extremely affordable monthly payment. Matt and Yohan knew we really wanted this car and went above and beyond to get us in it. I will refer anyone to Matt if they are looking for a new/used vehicle. There's a huge selection to choose from. Thanks guys, we LOVE our Maxima!!! More

Every one was very helpful and quick. Joseph was very good. Joseph Birge was very professional. He helped me and took personal care of helping me get my car. I had had my eye on this particular car for one mo Joseph Birge was very professional. He helped me and took personal care of helping me get my car. I had had my eye on this particular car for one month, and was happy to see that it had not been sold. I quickly went there and said, " this car is meant for me, I know it!" Joseph said, " then it's yours!" He wanted to help me, he wanted to work and he wanted to make money as well as see me, a single mom, get into a better car. I've been to car dealerships where they are rude and it is so obvious that they do not want to help people nor make money. Some dealerships are ready to say, "no you cannot be helped here." As if to say you are not good enough for them. Not so at this place! More

My first car in the US I came to Orlando FL to study at Fullsail University and I really needed a car to move here. I went to Napleton Volkswagen as my first option and the I came to Orlando FL to study at Fullsail University and I really needed a car to move here. I went to Napleton Volkswagen as my first option and the sails person was so nice to us that a month later I went back and bought my car there. More