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Napleton's Volkswagen of Orlando

Orlando, FL

4.7
401 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 401 reviews

April 12, 2015

Awesome! Exceptional service. The sales representative was very knowledgeable and extremely helpful. Joseph was courteous and assisted me through the entire pr More

by amyr2385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Birge
February 01, 2015

Horrible experience in the service department I own a '08 Passat , I have taken it to Napleton East orlando VW dealership many times to repair the same problem that they wont fix; more than 4 time More

by Catreviw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Tokarski
September 07, 2014

Excellent, quick customer service Beautiful building and well maintained lot, clean inside as well. Of course, the prices are high as are the prices at all manufacturer dealerships, bu More

by austinm2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tokarski
August 30, 2014

Definitely a "10" I have never had such a pleasant vehicle purchasing experience. Tom Perry did an outstanding job of finding the car I wanted at a fair price. Chi Chan More

by rac3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chi Chan
August 23, 2014

Will never return I was held hostage in the service department for two and a half hours. I brought the car in and asked them to check out one thing. The wait was so lon More

by Beetle Bug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Tokarski
August 22, 2014

Amazing Experience! The best experience buying a car from a dealership. They didn't push anything, only assisted me with what I was looking for. My wife couldn't come s More

by MCDFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chi Chang
August 22, 2014

Best experience ever! Everything was fast and easy. They let my husband bring the car home for a day to try it out. We felt NO pressure at any point to buy. We loved the ex More

by Hdillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chi Chang
August 22, 2014

Excellent Service Department! Brought my vehicle in today for my 30 day inspection and Xzilon application. When I first arrived I was greeted immediately by Felicia Stover who was More

by vgarbiras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tokarski
August 06, 2014

VERY PLEASED WITH MY PURCHASE! I am the proud owner of a new Passat. I am very pleased with the customer service and staff at Napleton Volkswagen. They directed me to cars within More

by Sharyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Earle
August 04, 2014

3rd time is the charm Two other dealerships dropped the ball by being overly pushy. From the start, James Oldham went above and beyond, and in doing so, he made sure that More

by JRic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes