Napleton's Volkswagen of Orlando

couldn't of asked for better! I called this dealer and spkoe with James. He answered all my questions and set up a time for us to meet at the dealer (witch was that day). I got to I called this dealer and spkoe with James. He answered all my questions and set up a time for us to meet at the dealer (witch was that day). I got to the dealer and apon arrival I was greeted and shown to james office. James went out of his way to make my car buy experience a good one. He even went out in the ran to find just the right car for me. If I had to do this again I wouldn't go anywhere else!!! Thank you James and Volkswagen for making it painless! More

Referred I was referred by a family member who purchased from the dealership. I arrived and was promtly greeted by James Oldham. He was professional and Knew a I was referred by a family member who purchased from the dealership. I arrived and was promtly greeted by James Oldham. He was professional and Knew all About my CC I purchased, I'll be back to buy again and will tell all my family and friends to go see James. Thanks again! More

Great experience ! Decided to start browsing for a new vehicle and had heard from a friend this was the place to go. I wasn't ready to buy however James Oldham was grea Decided to start browsing for a new vehicle and had heard from a friend this was the place to go. I wasn't ready to buy however James Oldham was great and gave me all the information I needed. Definitely recommend them to anyone who wants to look without being pressured into a commitment before they're ready! More

Awesome experience! I worked with James Oldham and had such a great experience with him. I was extremely happy how he handled the whole process by keeping me involved an I worked with James Oldham and had such a great experience with him. I was extremely happy how he handled the whole process by keeping me involved and informed throughout the entire time! More

great experience the whole sales process was great from start to finish. James Oldham was amazin and would come back to buy cars from him and refer all my friends and the whole sales process was great from start to finish. James Oldham was amazin and would come back to buy cars from him and refer all my friends and family! More

Napleton The easiest and best car buying experience I have ever had. Jerod in finance was the best and most knowlegable. I will definatly come back. The easiest and best car buying experience I have ever had. Jerod in finance was the best and most knowlegable. I will definatly come back. More

The best car buying experience I've ever had! I have to say, this has been the smoothest car shopping experience I have ever had. My sales person was able to answer all of my questions, I had ne I have to say, this has been the smoothest car shopping experience I have ever had. My sales person was able to answer all of my questions, I had never considered a Passat but Curtis was able give me different options based on my needs. I swear I must be the pickiest person in the world and a decision this big couldn't be rushed, but he was very patient and very helpful. All of my needs were met and I'm looking forward to sending my family and friends to Napleton when they're ready to buy! More

Great service experience Great service. Very nice lounge to wait in. Warm and friendly service staff. Excellent prices for a dealership. Again, it was a great service experien Great service. Very nice lounge to wait in. Warm and friendly service staff. Excellent prices for a dealership. Again, it was a great service experience overall, and I will be a loyal repeat customer, for sure. More

Best VW Dealership in Orlando! This had to be by far one of the best dealerships I have ever dealt with. Matthew Earle went above and beyond to get me the car I wanted and had my p This had to be by far one of the best dealerships I have ever dealt with. Matthew Earle went above and beyond to get me the car I wanted and had my payments where I wanted them right from the start. For a week he was busy showing me different options and was more than patient with me when I couldn't make up my mind. He followed up with phone calls and emails and even drove me to their Sanford location to look at cars. In the end he found me exactly what I was looking for and I couldn't be happier. Johan Lee worked to get me all the add-ons I wanted while keeping my payments in the range I wanted. They both did everything possible to make sure I left happy, and I did. I will definitely be returning to Napleton VW for future purchases and recommending them to everyone I know who is interested in a VW. Thank you both for all you did, I love my Passat!! More

Wonderful From the moment we were approached by David Navarro at your dealership, we knew we were in good hands. He was friendly, honest, helpful, and simply m From the moment we were approached by David Navarro at your dealership, we knew we were in good hands. He was friendly, honest, helpful, and simply made the entire purchasing experience easy and pleasant. Due to his professional and personal demeanor, we'll be sending more business your way at every opportunity. More