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Napleton's Volkswagen of Orlando
Orlando, FL
400 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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February 09, 2023
Tom Street provided us with excellent service . He thoroughly explained every aspect of the repair. When the part came in, Tom quickly arranged for it to be installed. He went the extra mile to ma He thoroughly explained every aspect of the repair. When the part came in, Tom quickly arranged for it to be installed. He went the extra mile to make sure there was no residue left. Tom Street and Napleton's Volkswagen get a 5 star rating. More
by gr184612
Employees Worked With
Tom Street
February 01, 2023
I came in unsure going in, but Niyi made me feel very comfortable. He was personal, transparent and didn’t play any games with me. Especially being a younger woman, coming in alone, I appreciated this as comfortable. He was personal, transparent and didn’t play any games with me. Especially being a younger woman, coming in alone, I appreciated this as I have had many bad experience in this process. Overall, great service and I was very happy with my trade-in rate and new car! More
by Trinitywright501
January 31, 2023
Easy to work with Niyi. Refreshing to deal with a company that actually has the cars advertised and doesn't try to hide fees. Refreshing to deal with a company that actually has the cars advertised and doesn't try to hide fees. More
by Debbi
Employees Worked With
January 22, 2023
We had a great experience with the whole team, but Jake was absolutely a Sri doubt with his above and beyond customer service, communication and attention to detail was absolutely a Sri doubt with his above and beyond customer service, communication and attention to detail More
by Cmberry11
Employees Worked With
Jake Murray
January 22, 2023
We love our new 2023 VW Atlas. Thank you Niyi for the best customer service !!!! Thank you Niyi for the best customer service !!!! More
by gbock
Employees Worked With
January 18, 2023
Overall pretty good experience, but very slow with paper work! Did like our salesman, Adeniyi Okunlola! work! Did like our salesman, Adeniyi Okunlola! More
by Clintndebbie
Employees Worked With
