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Napleton's Volkswagen of Orlando - Service Center
Orlando, FL
32 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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32 Reviews of Napleton's Volkswagen of Orlando - Service Center
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July 26, 2014
Great service experience Great service. Very nice lounge to wait in. Warm and friendly service staff. Excellent prices for a dealership. Again, it was a great service experien Great service. Very nice lounge to wait in. Warm and friendly service staff. Excellent prices for a dealership. Again, it was a great service experience overall, and I will be a loyal repeat customer, for sure. More
by Mggiles
Employees Worked With
Rob Gross
Helpful March 20, 2014
I used to take my car here for service when it was Aristocrat and had great experiences. Now that Napleton has bought them out, they have started adding a mysterious "shop supplies" charge onto bill t Aristocrat and had great experiences. Now that Napleton has bought them out, they have started adding a mysterious "shop supplies" charge onto bill that is not mentioned during the price estimate. This is evidently to cover the costs of topping off fluids and disposal fees. It's a sliding scale based on the cost of service, or as the service adviser explained "it's like another tax." No thanks. Although they comp'd it this time, I won't be back for another extra 10% "tax." More
by wiatrog
Employees Worked With
Bryon, Rob Gross
