Napleton's Volkswagen of Sanford

Jacob's service is great! However, Napleton VW's service quote was around $2,800 for Front/Rear brakes incl new rotors, (4) tires and an alignment. I ended up going to Tires P However, Napleton VW's service quote was around $2,800 for Front/Rear brakes incl new rotors, (4) tires and an alignment. I ended up going to Tires Plus and the total was $2,004... and that included LIFETIME alignment and Road Hazard for the tires. All I ended up getting done at Napleton VW was a Schedule 1 Service for $176. My future oil changes will be $100 at Tires Plus. I really appreciate Napleton's level of service such as the Inspection Video by the Service Technician, Kyle, and the recommended items that I can view and Approve/Decline right from my phone, but I don't like it so much that I'll pay an extra $700. Again, Jacob's service is 10/10! More

Very nice support from Oscar V. ! Guided my wife and I smoothly through a new VW purchase. Thank you! ! Guided my wife and I smoothly through a new VW purchase. Thank you! More

Thank you to Felicia, Stefan and the finance manager in trying to help me get approved for a car loan. Felicia has worked extremely hard and was constantly in touch me all the time. She is truly an asset t trying to help me get approved for a car loan. Felicia has worked extremely hard and was constantly in touch me all the time. She is truly an asset to the company and I look forward to working with her again. Everyone was a professional and treated me very fairly at this dealership. More

Jacob has been an outstanding service advisor for our fleet of 40 vehicles with Seminole Public Transportation. His communication, professionalism, and attention to detail consistently make every service fleet of 40 vehicles with Seminole Public Transportation. His communication, professionalism, and attention to detail consistently make every service visit smooth and efficient. He always keeps us updated, helps us prioritize repairs, and makes sure our vehicles get back on the road as quickly as possible. We truly appreciate his support and look forward to continuing our partnership. Highly recommended! More

Amazing, friendly and professional people work here. Great selection of automobiles Highly recommended!! Thank you Great selection of automobiles Highly recommended!! Thank you More

I want to take a moment to highly commend a gentleman at Napleton's VW at Sanford Florida, Denis Mukic (GM) We recently purchased a car from this dealership, and oue experience was nothing short of excell Napleton's VW at Sanford Florida, Denis Mukic (GM) We recently purchased a car from this dealership, and oue experience was nothing short of excellent. Marcus Irby in sales was extremely helpful and absolute pleasure to work with from start to finish. Their professionalism and dedication made the entire process seamless and enjoyable. I sincerely wish that all the dealerships had the same outstanding work ethic and pleasant demeanor that these two gentlemen possess. Thank you both for everything you have done. Amer More

A pleasure to speak with, seems confident about the info on vehicles, costumer service was great and his attitude was great on vehicles, costumer service was great and his attitude was great More

Car I inquired about was sold, they showed me a car that they said was 25000 kept me waiting for almost an hour and next thing ai know they present me with a 35k sales price, no EV tax credit which was disc they said was 25000 kept me waiting for almost an hour and next thing ai know they present me with a 35k sales price, no EV tax credit which was discussed and a 770 a month payment. Stay away from this bait and switch dealership. I wish I had known how this place was before I came. Stay away, very deceptive and unethical practices. The best part was how the salesman Eddie came back with a price of 10k more and acted like it was a great deal. What a joke. More

Always great service when I come here will Miss Roxy although I know Jonathan and Jacob are phenomenal. I will always recommend Sanford service! although I know Jonathan and Jacob are phenomenal. I will always recommend Sanford service! More

Roxy in service is always amazing and Ms. Felicia really helped out receipts getting my warranty information after being transferred around and around. I really appreciate these 2 Woman it’s Felicia really helped out receipts getting my warranty information after being transferred around and around. I really appreciate these 2 Woman it’s people like them who customers like myself can feel comfortable enough to keep coming back..!!! Thanks ladies More