Napoli Kia

Edited until issues are resolved I am waiting to finish this review. I had an issue that I am currently working with this dealership to resolve and will post more then. I am waiting to finish this review. I had an issue that I am currently working with this dealership to resolve and will post more then. More

BEST EXPERIENCE EVER !! It was a pleasure dealing with David and his excellent team . No high pressure, just lots of helpful suggestions. I got the car I wanted and was able It was a pleasure dealing with David and his excellent team . No high pressure, just lots of helpful suggestions. I got the car I wanted and was able to keep within my budget. I LOVE my Kia Soul !! More

Gret experience Very happy with my new Kia Forte lease,!!! The process was easy. We made a reasonable compromise on my monthly payments. I wish the car included a spa Very happy with my new Kia Forte lease,!!! The process was easy. We made a reasonable compromise on my monthly payments. I wish the car included a spare tire rather than a spare tire repair kit. Other than that the car runs beautifully. Love it!!! More

Best car buying experience, hands down Napoli Kia was hands-down the most professional car dealership I have had a pleasure of experiencing when buying a car than any other dealership I've Napoli Kia was hands-down the most professional car dealership I have had a pleasure of experiencing when buying a car than any other dealership I've ever been to. I have purchased many cars over the years and the experience at Napoli Kia was by far the easiest process, most professional and the best deal I have ever been given, I normally don't write reviews but the dealership deserves five stars all the way. Make sure you check out Napoli Kia if you're looking for a vehicle oh, these guys are the best More

Very Accommodating. Great Listeners. Dave did everything to get us the car we wanted. Never pushed us to accept less. He was always available. It's not often that someone over delivers. Dave did everything to get us the car we wanted. Never pushed us to accept less. He was always available. It's not often that someone over delivers. More

Dave Dimatteo made it easy for me to find the perfect car What a great experience, Dave Dimatteo was awesome before i arrived he had already selected cars for me to see. He provided the history on all the car What a great experience, Dave Dimatteo was awesome before i arrived he had already selected cars for me to see. He provided the history on all the cars so I knew what I was getting into, within minutes I was test driving my new car. Dave immediately began the paperwork, within 3 hours of arrival I was off in my new car. Maurice the finance director was great to, he made the finance part of the deal go quickly and smoothly. I would recommend any of my friends and family go see Dave D. he's not like every other car salesman he went way above and beyond to get me into the perfect car. Dave was professional and knowledgeable and a pleasure to do business with. More

EXCELLENT!!!! I can't say enough about my experience with Dave he made the experience so easy and smooth & found me exactly what I was looking for it was such a smo I can't say enough about my experience with Dave he made the experience so easy and smooth & found me exactly what I was looking for it was such a smooth non-stressful purchase I would highly recommend Dave to anyone that needs a new or used car!! More

Great experience for first time buyer! Been married 32 years and neither my wife nor I ever owned a new car. We've always bought quality used vehicles, but after walking into Napoli Indoor Been married 32 years and neither my wife nor I ever owned a new car. We've always bought quality used vehicles, but after walking into Napoli Indoor KIA and speaking with Dave DiMatteo, we can finally say we own a brand new car. Dave is a top notch professional, with a sense of humor, and a no bs attitude. He made the deal work. The rest of the staff we worked with was just as professional and dedicated to service. Thank you Dave, for all your hard work to get the deal done! More

Great Experiance !!! Needed another car, Art made this one of the easiest buying experience. I knew what I was looking for so Art jut confirmed my opinion. He is knowl Needed another car, Art made this one of the easiest buying experience. I knew what I was looking for so Art jut confirmed my opinion. He is knowledgeable, friendly and was more than willing to answer al my questions. More

Terrible experience even after 3 years of knowing them. I have bought my first car with the same general manager and sales person when it was Kia of Milford.. Went in to possibly see what they offer me or b I have bought my first car with the same general manager and sales person when it was Kia of Milford.. Went in to possibly see what they offer me or beat the unbeatable deal from another dealership. They matched the deal, which i was fine with since I bought my first car here and know them from previous purchase. They voiced and emailed me that the car will be at the dealership and be ready for pick up and delivery which to find out, it won't happen on that day that i was getting ready to go pick up the car, I have in writing on email that asked I can get my deposit back if the car isn't here on saturday(5/19/2018), which he said yes to Yesterday (5/18/2018). and now they refuse to return my deposit and also wants me to sign the paperwork when I haven't even seen my car. Funny how they want me to sign papers when the car isn't even in sight or have a thorough inspection by the buyer.. I have lost all the faith and trust in this dealership.. and people. More