Nardy Honda Smithtown

This is my 4th lease with Nardy Honda and John Chen is amazing sales person!! He takes his time and actually cares about helping you! He has made this process so much easier for me :) always working with amazing sales person!! He takes his time and actually cares about helping you! He has made this process so much easier for me :) always working with me!!! More

I purchased my 2013 Accord from Nardy new in 2013. I have been using Nardy ever since and I never had any issues I have been using Nardy ever since and I never had any issues More

I have been a customer of Nardy for 12 years and purchased 3 vehicles from them with the intention of buying more. Recently, I called them with an issue regarding my key fob and the “feature” in whi purchased 3 vehicles from them with the intention of buying more. Recently, I called them with an issue regarding my key fob and the “feature” in which a simple sequence of button pushes open all the windows. Unfortunately this feature is unable to be turned off and throughout the course of my day, my windows have opened (including the moon roof) while it was raining. This has happened MULTIPLE times. My vehicle has had puddles of water at the bottom of the car and it’s destroyed many things in my car. Both Honda Corp. and Nardy Honda are completely unwilling to take the car back or pay for the repairs on the vehicle. I’ll be taking my business elsewhere moving forward. I won’t bring buying a Honda or any other vehicle from Nardy ever again. More

Great experience yesterday and every time I bring my car in for service. I travel from Manhattan to get my car serviced at Nardy as I find them accommodating and fair….I want to give special thanks to ser in for service. I travel from Manhattan to get my car serviced at Nardy as I find them accommodating and fair….I want to give special thanks to service representative Nicole who was especially helpful yesterday as were the two young men outside who helped unload my mobility scooter from my van….They are helpful on the phone if I have a question. The waiting room and restroom ( at least the women’s ) are always clean….I sure wish it was closer as the traffic on the LIE is horrid… More

Nardy Honda is not being ran by the same management. I will no longer buy another honda from them and most definitely will not use their greedy deceptive service dept. They misrepresented the price I will no longer buy another honda from them and most definitely will not use their greedy deceptive service dept. They misrepresented the price of a service and would not honor the price the service writer admitted to management. Their prices are extremely high for very easy services that require little time to complete. The warranty work completed was not explained properly as to inspection of my vehicles gas tank strap and the subframe work that they added/ completed. The actual work they completed was not completed properly as the recall requires. They should have stabilized the rust issue and after installing a sub frame to the rear of the vehicle apply a protective undercoating to the area and new sub frame. They hit just the visible areas that a regular non mechanical customer would be able to see. Not only did they rip off me with the service, they ripped off honda Corp for the warranty. Management at nardy never responded after complaining verbally and to written correspondence. Nardy needs to improve their customer service and their staff/ managment need to be honest and have integrity. I made a formal complaint with honda Corp but not much recourse there yet in regard to the service however they seem interested in the warranty work. I'm not really please with how honda is handling this complaint as of now. Will keep you posted if they come around to doing the right thing. FYI i was using them since 99 and bought 4 cars. New owner and new service management have no customer service skills. More

After calling many dealerships and getting the runaround, I called Nardy Honda and luckily spoke with Aldo Graziano. During my initial phone conversation, Aldo took the time to answer any and every question I called Nardy Honda and luckily spoke with Aldo Graziano. During my initial phone conversation, Aldo took the time to answer any and every question I had, unlike the other dealerships. His promise of making my purchase a great experience was an understatement! He went above & beyond. Patient, knowledgeable, accommodating, thorough. This was my first time purchasing a brand new car and I couldn’t have asked for a better experience. Six out of five stars!! More

I’ve been bringing my car to nardy for service for 13 years. Great service, reasonable prices and nice atmosphere years. Great service, reasonable prices and nice atmosphere More

Always had a decent experience. Repairs and service completed in a timely manor (and done very well). Service advisor (Frank Vicari) is personable, professional and kept me informed Repairs and service completed in a timely manor (and done very well). Service advisor (Frank Vicari) is personable, professional and kept me informed throughout the process. Good dealership, great service team. More

I went in for service on Thursday, November 10th @ 8:00am. My temperature control dial had stopped turning properly and therefore, I had no heat or defrosters working. It was a FREEZING morning. I 8:00am. My temperature control dial had stopped turning properly and therefore, I had no heat or defrosters working. It was a FREEZING morning. I was greeted by Service Consultant, Frank Vicari. What a warm, pleasant, smiling face to be greeted by! He got me in and out in no time and my temperature control dial was fixed! I couldn't have been happier or more thankful! I got in my car to leave and the heat was BLASTING! :) I had a FANTASTIC experience because of Frank's winning personality! Keep up the good work!!! More