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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
835 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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835 Reviews of National Dodge Chrysler Jeep Ram

May 04, 2025

Great service department. Easy to get an appointment when you need it and they have you in and out quickly! More

by twokings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
May 05, 2025 -

National Dodge Chrysler Jeep Ram responded

Thank you for the fantastic 5-star review! We're glad to hear you had a great experience with our service department and that scheduling was quick and convenient. We know your time is valuable, and it’s great to know we were able to get you in and out efficiently. We appreciate your business and look forward to serving you again at National Automotive Group!

May 04, 2025

Ive used National Dodge twice now for major mechanical work. Their team is top notch, professional, excellent technicions. Work was diagnosed quickly, parts dept. ordered the correct parts in in one day. More

by SubDoc191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Kitrell Earley
May 05, 2025 -

National Dodge Chrysler Jeep Ram responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that both of your experiences with us have been top-notch. Our team takes great pride in providing professional, efficient service, and we're so glad that our technicians and parts department were able to meet your needs quickly. We truly appreciate your trust in National Automotive Group and look forward to continuing to serve you for all your future needs!

April 24, 2025

Brought my Jeep in for a bad sensor, was told to come back 5 days later, they checked it out and said it was fine but if the issue comes back to call them. The issue came back the very next day so I brou More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kitrell Earley
April 16, 2025

I was able to call to schedule a routine service appointment for next day service. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr. Greene
Apr 24, 2025 -

National Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review! We’re delighted to hear you found scheduling a next-day service appointment so easy. Our goal is to make routine maintenance as convenient as possible, and we’re pleased we hit the mark. If there’s ever anything else you need please don’t hesitate to give us a call. We look forward to keeping your vehicle running smoothly!

February 26, 2025

Outstanding service. Tech’s are well trainned. Service writer staff is very good at there jobs.Kept me informed always.Loaner car was fueled and clean ready to go.Parts de More

by dram5.7l13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holdridge Green
Feb 27, 2025 -

National Dodge Chrysler Jeep Ram responded

Thank you for your amazing review and kind words about our team and dealership. We’re thrilled to hear that you had an outstanding experience with our service, parts, and loaner car program. Keeping our customers informed and providing top-notch service is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future. Safe travels, and thanks for choosing us!

February 13, 2025

Kitrell Earley is an outstanding service advisor who goes above and beyond for you. Has always taken excellent care of me when I have had my vehicle in for service. I brought my vehicle in for service and ha More

by Blueram2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Feb 27, 2025 -

National Dodge Chrysler Jeep Ram responded

Wow! Thank you for such an incredible review and for sharing your experience with Kitrell. We couldn’t agree more—Kitrell truly goes above and beyond to take care of our customers, and we’re lucky to have him on our team. Your kind words about his professionalism, dedication, and excellent customer service mean the world to us. We’ll be sure to pass along your praise to him! Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!

February 03, 2025

My vehicle was done when expected and looks great. Always a pleasure working with National Dodge. More

by zeppypaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holdridge Greene
Feb 05, 2025 -

National Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review! We're thrilled to hear that your vehicle was completed on time and looks great. It's always a pleasure working with you, and we appreciate your continued trust in National Automotive Group. Let us know if you need anything in the future!

January 31, 2025

Very professional and always take care of me and wife no matter what. Thanks National Dodge! More

by jriggsy73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Scott
Feb 27, 2025 -

National Dodge Chrysler Jeep Ram responded

Thank you for your 5-star review! We’re so glad to hear that you and your wife always have a great experience with us. Taking care of our customers is our top priority, and we truly appreciate your trust and support. We look forward to serving you both again in the future. Thanks for choosing National Automotive Group!

January 30, 2025

Always a pleasant experience no unnecessary recommendations Treated with the upmost respect. Very professional and work always done in a timely manner. Appointment is made quick and at my co More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Feb 27, 2025 -

National Dodge Chrysler Jeep Ram responded

Thank you for your fantastic 5-star review! We’re delighted to hear that you always have a pleasant experience with us and that our team, especially Kitrell, has provided you with professional and respectful service. Your trust means everything to us, and we’re glad we can make your appointments quick and convenient. We truly appreciate your support and look forward to serving you again in the future!

January 27, 2025

Trisha is always pleasant and great to do business with. I enjoy the ease of being able to take my Ram in for service. More

by GSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Lauffer
Feb 27, 2025 -

National Dodge Chrysler Jeep Ram responded

Thank you for your 5-star review! We're so glad to hear that Trisha has made your service experience a great one. She truly is an asset to our team! We appreciate your loyalty and look forward to keeping your Ram running strong. See you next time!

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