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Nazareth Ford
Nazareth, PA
1,184 Reviews
Welcome to Nazareth Ford - Your Trusted Lehigh Valley Source for Top-Quality Vehicles, Unbeatable Deals, and Hassle-Free Financing in Nazareth, Pennsylvania!
At Nazareth Ford, we take pride in being the go-to destination for all your automotive needs in Nazareth and the surrounding towns. As your trusted Ford dealership, we are committed to providing an exceptional experience, whether you're in the market for a brand-new Ford, a reliable used car, or seeking Ford lease deals or unbeatable financing terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,184 reviews
February 14, 2019
Best car buying experience Very happy with the entire sales experience. Starting with Nicole, who was great to work with, Gerald was a pleasure and made everything an easy proc Very happy with the entire sales experience. Starting with Nicole, who was great to work with, Gerald was a pleasure and made everything an easy process. Mike was extremely helpful and professional. More
by cara18091
Employees Worked With
Mike Strauser, Nicole Rivera, Gerald Ubaldo
February 13, 2019
You don't treat women the same as men I traded my truck that I bought from you. While I had it, I added rain guards, hub guards, a bed liner, a fold back bed cover and running boards. I a I traded my truck that I bought from you. While I had it, I added rain guards, hub guards, a bed liner, a fold back bed cover and running boards. I also installed the tow package individually as I use my truck for towing. I knew that you were getting a great deal because along with all the upgrades I added, there was also only 10,000 miles on my truck. She is a little gem. I asked that rain guards and bed cover be included on my new lease and was absolutely denied and told that it was not an option at all!... Then, I learned on delivery that a braking harness was not included in your "tow package" ... I did not know this as I had previously installed my own on my trade-in truck as well as another I previously owned. I immediately said that this was a problem and was met with a blank stare from the salesman...... It was late, I went home and called in the morning to say that I wanted my harness removed from my truck so I could have it installed in the new truck and explained that had I known it was in the new truck, I would have had it removed before the trade. I was told a number of completely inappropriate responses including, ...."well, we don't know if your truck is still here... we might have sent it to the wholesaler." (Really? less than 3 years old, ... great upgrades... 10,000 miles and you have possession for 10 hours and dumped it that fast.... I am sorry ....I am blond but not that dumb and by the way, I drove over and saw it in your back lot parked in the last row on the end to the left... I told you as much and was then told... "Well, it's only around $200 to install a new harness" ............... No, sir, I do not wish to incur more expenses by installing a new one when I thought my package was complete...........I will decide how to spend my money thank you. Finally, I was told that the speaker wasn't sure if he could find someone available to remove the harness for me. (Really, sir.... I thought that there was a huge service department at your disposal....yes...it's right through that door in the showroom.) I then received a return call to inform me that my harness would be taken off of my first truck and I could pick it up in the service department that afternoon. Thank you.... but then the best part happened. While in the service department, I ran into an old friend and her husband.... They just leased a new truck like me... we were squealing with delight, hugging hello and catching up quickly as well as raving about how much we love our Fords. Then the parts manager came out to give them the rain guards that they requested be included for their new lease. They said that those little details were important to them and I joked with the parts manager and said that I also requested the rain guards but he jokingly said that I didn't buy a big enough truck! Really??!! You really just said that to a customer??? Well sir, I didn't have a husband saying that HE wanted them.... that is the difference.... and when you treat women differently, we are smart enough to see it.. So I hope that the $50.00 (ish) you saved by jerking me around was worth it to you. I gave you a small but beautiful truck with fabulous upgrades and you still did everything you could to try and take advantage of me. And while I felt it all day... Your staff just proved it to me. Thank you. Going forward. I will honor my contract and I will use your facilities as I am required by the lease but I will no longer be a return customer in the future. I bring good business to the companies that I make purchases from and I expect to be treated fairly and not be tested through the process to see if I am smart enough to catch your unfair and prejudiced practices. I don't have time for that . More
by cjmartinezrn
Verified CustomerEmployees Worked With
acting general manager, parts manager, Tom Gasper
February 12, 2019
Passenger Airbag Inflator Recall 2010 Ford Fusion passenger side airbag inflator replaced as per recall. Nazareth Ford is a cross-functional project team of field services providing s 2010 Ford Fusion passenger side airbag inflator replaced as per recall. Nazareth Ford is a cross-functional project team of field services providing segmentational initiative deliverables. More
by 2010ford owner
Employees Worked With
February 12, 2019
very happy with new lease! Pete and Mike were so helpful with my trade ins and getting me into a new car lease. I’m so happy with this decision. They were so friendly and suppo Pete and Mike were so helpful with my trade ins and getting me into a new car lease. I’m so happy with this decision. They were so friendly and supportive. I’m very satisfied with my new Ford Escape, and appreciative that they could help me get into a safer vehicle! More
by Jf01
Employees Worked With
Peter Tombrakos, Mike Strauser
February 11, 2019
In and out in no time. Service fixed my car as expected, told my what they thought the problem was and fixed with no problem. Asked a Sales person a question and gave me the Service fixed my car as expected, told my what they thought the problem was and fixed with no problem. Asked a Sales person a question and gave me the information that I was looking for. Thank You More
by CMBECK55
Employees Worked With
February 11, 2019
First experience and an exceptional experience Chris was amazing exceptional service he got me right in and my car was done so fast. I will definitely be bringing my car back for all my servicing Chris was amazing exceptional service he got me right in and my car was done so fast. I will definitely be bringing my car back for all my servicing More
by Srogi0310
Employees Worked With
Chris Radlbeck
February 11, 2019
Quick, Easy ...out the door! It was a pleasure! In and out with no hassle! Everyone I interacted with made my experience a pleasure which reinforces why I do business with this de It was a pleasure! In and out with no hassle! Everyone I interacted with made my experience a pleasure which reinforces why I do business with this dealership! More
by JK
February 10, 2019
Recall finally done It’s taken about 2 and half years to get my airbag recall done. I had scheduled it once before and the person who scheduled it failed to tell me that It’s taken about 2 and half years to get my airbag recall done. I had scheduled it once before and the person who scheduled it failed to tell me that they needed the car all day. So I called and rescheduled it this person help me out greatly and told me that it would not take all day it would only take 3 to 4 hours tops. He was very understanding person and help me out greatly and I appreciate it very much. He was a pleasure to work with very kind very understanding so I called and rescheduled it this person help me out greatly and told me that it would not take all day it would only take 3 to 4 hours tops. He was very understanding person and help me out greatly and I appreciate it very much. He was a pleasure to work with very kind very understanding. I got my car back earlier then they told me. More
by HSTRAUSS74
Employees Worked With
Chris Radlbeck
February 09, 2019
Service There for state inspection service was fairly quick, everyone was very nice and informative. Surprised and like that my car was washed too, they had n There for state inspection service was fairly quick, everyone was very nice and informative. Surprised and like that my car was washed too, they had noticed my first oil change was past do, I had it done somewhere else because the day I popped in as I was told to do they were extremely busy I needed it to be done and couldn’t wait .i will bring it back in for oil change next time More
by SILLYJILLY8442
Employees Worked With
Other Employees :
Doug Searles, Mike Strauser, Dan Roman, Chris Radlbeck, Kimberly Vidonya
February 08, 2019
Recent vehicle inspections Ordinarily I have no complaints with your service but today I do. I had two vehicles in for their annual inspections, yesterday, Thursday 2/7/19. As t Ordinarily I have no complaints with your service but today I do. I had two vehicles in for their annual inspections, yesterday, Thursday 2/7/19. As they are fairly new vehicles they both passed inspection with no issues. The first inspection was for a Silver F-150 truck which I picked up in the afternoon and noticed it had been washed, which I greatly appreciate. The second vehicle was a Black Taurus SHO which I picked up in the evening, when it was dark. At that time I noticed that it had also been washed. But upon looking at it this morning, in the daylight, I saw that only the top half had been washed. Thus I had to finish the job myself. I'm sure you would agree that no wash is better then a half wash, especially on a Black SHO. Just thought you should know about it since you asked for comments. I don't want anything other then to tell the 'wash guy' to tighten up a bit. More
by RWilburn
Employees Worked With
Other Employees :
Bill Barron, Tony Hauser, Ralph Nittoli, Chris Radlbeck
