567 Reviews of Nazareth Ford - Service Center
Worth taking my vehicle back They were very helpful in finding all the problems my vehicle had and were quick to have the best solutions. They were able to recommend different op They were very helpful in finding all the problems my vehicle had and were quick to have the best solutions. They were able to recommend different options instead of a "this is what you need to do " attitude More
Great service Have been going to this dealership for a long time. Will not go anywhere else. My family currently has four vehicles from here and will buy the next s Have been going to this dealership for a long time. Will not go anywhere else. My family currently has four vehicles from here and will buy the next set from there as well. More
Excellent. Excellent service as always. Always willing to go the extra mile for my girls vehicles especially. I highly recommend Nazareth Ford for service and ha Excellent service as always. Always willing to go the extra mile for my girls vehicles especially. I highly recommend Nazareth Ford for service and have been servicing there for nearly 27 years. More
Courteous and Reliable Service One thing I can always count on is consistent great service. Everyone from the service writer to the cashier was courteous and very helpful. Love the One thing I can always count on is consistent great service. Everyone from the service writer to the cashier was courteous and very helpful. Love the Quick Lane Service. In and out fast and all major area of the car is checked. More
Inspection and oil change Took my 2018 Mustang GT in for an oil change and inspection. Everyone was nice and courteous. I waited for it and they had everything done in a timely Took my 2018 Mustang GT in for an oil change and inspection. Everyone was nice and courteous. I waited for it and they had everything done in a timely manner. Will definitely return for the next scheduled maintenance on my car. More
Explorer brakes Nazareth Ford replaced both front and rear brakes on my ford explorer in a timely fashion. There were no hassles with the agreed upon work and the pri Nazareth Ford replaced both front and rear brakes on my ford explorer in a timely fashion. There were no hassles with the agreed upon work and the price was reasonable. More
Awesome Service Ralph and his team are excellent! I went in for service on my vehicle and to let them know there was an issue that we could schedule to be taken care Ralph and his team are excellent! I went in for service on my vehicle and to let them know there was an issue that we could schedule to be taken care of at a later date. Not only was the service done but so was the issue taken care of. GREAT JOB GUYS!! More
Treated me like a Rock Star! From the Red Carpet welcome to the complimentary Car Wash, it’s like a visit to the salon! My rep Ralph N. and Manager Tony H. are like the family mem From the Red Carpet welcome to the complimentary Car Wash, it’s like a visit to the salon! My rep Ralph N. and Manager Tony H. are like the family members everyone wish they had. 1st Class all the way. In and out in no time at all, and they even solved that mysterious noise that only showed up at over 40mph. (Story for another day, LOL!) More
20000 mile service Good service. I like the online appt. calendar. I would definitely go back sometime for any service including recalls, oil changes, periodic mileage c Good service. I like the online appt. calendar. I would definitely go back sometime for any service including recalls, oil changes, periodic mileage checks. Also the going the extra with washing the vehicle. More
Poor Workmanship!!!! This dealership receives 1 Star Rating due to their lack of workmanship that I have received during repairs to my 2016 Ford F-150. My 2016 Ford F- This dealership receives 1 Star Rating due to their lack of workmanship that I have received during repairs to my 2016 Ford F-150. My 2016 Ford F-150 broke down in the beginning of September 2018 due to pressure build up in the motor that caused my oil cap to be blow off, draining the oil from the motor entirely. The truck recieved all oil changes from Nazareth Ford during my time of ownership so naturally I had the truck towed to Nazareth Ford for repairs. While at Nazareth Ford the my truck stayed in the service center for almost two months since my original break down. The truck recieved a new oil pump, arm - timing chain, and various gaskets associated with the front cover and oil pan. Finally, after almost two months of waiting for Nazareth Ford to complete their repairs, I went into the service center to pick up my truck. You would think that after having such an extensive repair, requiring you to have your vehicle towed to the dealership, that the Service Advisor would want to sit you down and go over all the items that were shown on the receipt. That was not the case. The Service Advisor was not interested in explaining the itemized receipt, nor did he mention anything about warranty associated with the recent repairs. I felt as if I was kindly pushed away, only having confidence that my vehicle was repaired by the shear word given to me by the Service Advisor. Sure enough, I drive the truck to work the VERY next day and I hear noises coming from the motor that I have never heard during the 57,000 miles I have put on the vehicle. That same day I called Nazareth Ford and notified them of the issues when they promised the truck was in "fine" working condition. The soonest available time slot they were able to get my truck back in the shop for a test drive was a full week away. During the week of me waiting and having to continue driving my vehicle to work, the rattling noise coming from my motor during start up was getting more noticeable. I called the Service Manager at this time and notified him of the problem. He suggested to keep the original date I had to bring the truck in for a test drive. During the test drive, the mechanic was able to hear the noise I had mentioned to them over the phone and also heard multiple videos of the knocking sound my truck was making during start up. Nazareth Ford was accepting of the truck and willing to do the repairs but after the first time around I am not sure how confident I am with them performing the repairs. Who knows when I will be getting the truck back..... And for this reason I give this dealership a 1 star review and do not recommend their service center to the public. More