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Neil Huffman Chevrolet Buick GMC

Frankfort, KY

4.1
104 Reviews

1220 Versailles Rd

Frankfort, KY

40601

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104 Reviews of Neil Huffman Chevrolet Buick GMC

February 01, 2019

Avoid Neil Huffman dealers at all costs We recently purchased a 2015 truck from Neil Huffman Chevy, with Isaac as the salesman. We weren’t told that it was a Canadian vehicle, which means th More

by Katlynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaac
Feb 10, 2019 -

Neil Huffman Chevrolet Buick GMC responded

It is our goal to deliver superior customer service at all times and we deeply regret that you felt that you received anything less during your purchase experience. We realize that you have many choices when determining where to purchase and service your automobile and we sincerely want to be your first destination for all of your vehicle needs. Our General Manager, Billy Kirchhofer, has left a voicemail for you at the number we have on file and would like to speak with you further about your concerns. He can be reached directly via email at billy.kirchhofer@neilhuffman.com or by phone at (502) 695-7500. We look forward to hearing from you.

February 01, 2019

Ryan Adkins in sales is best in business. Highly recommend. The entire team is first rate. Bobby in service comes highly recommended. Great experience from sales to service. More

by Splatter Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Neil Huffman
January 31, 2019

Very informative, fair and friendly Excellent service all the way around from the first time i spoke to sales associate Eric Steele all the way through to financing until the moment I dr More

by Dylan Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steele
January 31, 2019

great truck - great deal - great dealership I was knew what I was looking for and only needed to find a dealer who could deliver what I wanted. Neil Huffman came through for me. Isaac Shaull w More

by francescashonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Shaull
January 26, 2019

Downsize done right Sales team was excellent and helped find the right car for us downsize. Finance department was personable and made things quick and smooth. Overall gr More

by bunnybecks@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
January 19, 2019

Purchasing a safe and reliable vehicle at the best price We came in looking at SUVs and larger vehicles for our family and quickly test drove a Ford Edge immediately. Our salesperson Don Ray provides us with More

by Kris1Oneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Ray
Jan 24, 2019 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the review! We appreciate the feedback.

January 19, 2019

Easy car buying experience They got us in a nicer, newer car in little to no time. It is definitely worth coming to Frankfort to do business with them. More

by Koneil32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Jan 24, 2019 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the positive feedback about your experience at our store. We appreciate your business!

January 12, 2019

Great service! Each time I’m there or spoke to them on the phone they are very professional! They fixed my wipers and I also got new wiper blades More

by Dannajohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jackson
Jan 17, 2019 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the feedback! We appreciate you choosing Neil Huffman for your vehicle service!

November 09, 2018

Mechanic does know what he is talking about I brought my truck in to service department told them there was something wrong with either my transmission or rear end. They called me back said it w More

by Daniel1884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Huffman
Nov 13, 2018 -

Neil Huffman Chevrolet Buick GMC responded

Hi Daniel, we are sorry to hear about your recent issues with your truck. Could you send us a message with your best contact information to the Neil Huffman Corporate Response Team at contactus@neilhuffman.com? Again, we apologize about any inconvenience this issue might have caused.

August 12, 2018

New Colorado We’ll be back yet again. We’ve been dealing with Huffman Chevrolet/GMC for several years. We’ll probably be back next year for another great deal! More

by Joyce Centers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Almaliki, Tyler Harrod and Billy and the GM Billy.
Sep 26, 2018 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the awesome review! We appreciate the feedback!

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