
Neil Huffman Chevrolet Buick GMC
Frankfort, KY
Filter Reviews by Keyword
By Type
104 Reviews of Neil Huffman Chevrolet Buick GMC
Avoid Neil Huffman dealers at all costs We recently purchased a 2015 truck from Neil Huffman Chevy, with Isaac as the salesman. We weren’t told that it was a Canadian vehicle, which means th We recently purchased a 2015 truck from Neil Huffman Chevy, with Isaac as the salesman. We weren’t told that it was a Canadian vehicle, which means that it was subject to much harsher conditions and vehicle USA reporting systems don’t always catch problems. It also appears to have had flood damage along with several electrical problems that were not apparent during the test drive. Neil Huffman was happy to fix the problems as long as we paid for the repairs. Their vehicle “detailing” looked as if a five year old did it and they also sent me home with fuel on empty. Isaac, of course, has been difficult to reach once we purchased the vehicle. Unfortunately, I can’t give less than a one star rating...they have certainly earned less than that. More
Ryan Adkins in sales is best in business. Highly recommend. The entire team is first rate. Bobby in service comes highly recommended. Great experience from sales to service. Highly recommend. The entire team is first rate. Bobby in service comes highly recommended. Great experience from sales to service. More
Very informative, fair and friendly Excellent service all the way around from the first time i spoke to sales associate Eric Steele all the way through to financing until the moment I dr Excellent service all the way around from the first time i spoke to sales associate Eric Steele all the way through to financing until the moment I drove off the lot with my new vehicle. I highly recommend this dealership to anyone looking to purchase a new vehicle without the high pressure environment you find at most dealerships. More
great truck - great deal - great dealership I was knew what I was looking for and only needed to find a dealer who could deliver what I wanted. Neil Huffman came through for me. Isaac Shaull w I was knew what I was looking for and only needed to find a dealer who could deliver what I wanted. Neil Huffman came through for me. Isaac Shaull was our salesman and he did an outstanding job. He went above and beyond what I expect from a salesperson. More
Downsize done right Sales team was excellent and helped find the right car for us downsize. Finance department was personable and made things quick and smooth. Overall gr Sales team was excellent and helped find the right car for us downsize. Finance department was personable and made things quick and smooth. Overall great experience. More
Purchasing a safe and reliable vehicle at the best price We came in looking at SUVs and larger vehicles for our family and quickly test drove a Ford Edge immediately. Our salesperson Don Ray provides us with We came in looking at SUVs and larger vehicles for our family and quickly test drove a Ford Edge immediately. Our salesperson Don Ray provides us with the best price. We will highly recommend their service to anyone searching for the vehicle that best serves their needs at Neil Huffman More
Easy car buying experience They got us in a nicer, newer car in little to no time. It is definitely worth coming to Frankfort to do business with them. They got us in a nicer, newer car in little to no time. It is definitely worth coming to Frankfort to do business with them. More
Great service! Each time I’m there or spoke to them on the phone they are very professional! They fixed my wipers and I also got new wiper blades Each time I’m there or spoke to them on the phone they are very professional! They fixed my wipers and I also got new wiper blades More
Mechanic does know what he is talking about I brought my truck in to service department told them there was something wrong with either my transmission or rear end. They called me back said it w I brought my truck in to service department told them there was something wrong with either my transmission or rear end. They called me back said it was the front end and it would be $1000 (which I did for $175). But the truck didnt even make it home (30 miles) and the transmission went out completely and stop pulling. More
New Colorado We’ll be back yet again. We’ve been dealing with Huffman Chevrolet/GMC for several years. We’ll probably be back next year for another great deal! We’ll be back yet again. We’ve been dealing with Huffman Chevrolet/GMC for several years. We’ll probably be back next year for another great deal! More