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Neil Huffman Chevrolet Buick GMC
Frankfort, KY
104 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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104 Reviews of Neil Huffman Chevrolet Buick GMC
June 01, 2023
They were not interested in my car as a trade in and had no one to ship their car to me in Montana. The possible transaction was over at that point. no one to ship their car to me in Montana. The possible transaction was over at that point. More
by MikeyGriz
Employees Worked With
Neil Huffman
January 20, 2023
I was in need of a new car. Their TV ads were interesting. So, we drove to Frankfort. The experience was wonderful! Salesman Dylan Webb was amazing! When I decided on a new Enc Their TV ads were interesting. So, we drove to Frankfort. The experience was wonderful! Salesman Dylan Webb was amazing! When I decided on a new Encore GX, moonstone gray with gray interior, he took his time explaining features and everything to me! Very professional and nice, Looking forward to getting the car serviced there! More
by mamalong721
Employees Worked With
Neil Huffman
November 10, 2022
Salesmen were great. Very helpful and informative. Mark McKinley and Dylan Webb were our salesmen. Very nice.!Mark went above and beyond to help us with our new purchase Very helpful and informative. Mark McKinley and Dylan Webb were our salesmen. Very nice.!Mark went above and beyond to help us with our new purchase More
by Kat
Employees Worked With
Neil Huffman
September 01, 2022
Very good customer service from the repair team, not perfect with a few bumps but overall good job. The personnel are friendly and engaging with a focus on customer service. They do their best to let yo perfect with a few bumps but overall good job. The personnel are friendly and engaging with a focus on customer service. They do their best to let you know your business is important to them and you are valued as a customer. More
by Randy
Employees Worked With
Amber, Celina, Michael, Neil Huffman
July 14, 2022
Kris, Tony and Scott stayed extra late for me to purchase my new vehicle. They made sure I was completely satisfied with my new vehicle. They made purchasing my new vehicle easy and enjoyable. Thanks again g my new vehicle. They made sure I was completely satisfied with my new vehicle. They made purchasing my new vehicle easy and enjoyable. Thanks again guys! More
by Cmartin951753
Employees Worked With
Kris
July 09, 2022
Do not shop here! !!! The worst customer service ever. I’ve had multiple issues since purchasing a vehicle in November, but let me start with the latest. June 15th I we !!! The worst customer service ever. I’ve had multiple issues since purchasing a vehicle in November, but let me start with the latest. June 15th I went in for an oil change. They did not put the dipstick back in my car. My car was leaking oil and ended up dying on the highway. It was towed to local dealership who informed me of this. When I called Neil Huffman I was placed on hold. They told me a manage would call me back. 3 days later NO CALL. The audacity. This has cost me so much money and they truly don’t care. There are so many better choices for dealerships that actually care about their customers. So tragic and unfortunate. More
by Katherinevan
Employees Worked With
Neil Huffman
June 24, 2022
I appreciate the first class service of Neil Huffman Chevrolet Big John was very helpful and professional He helped me get the car I wanted thanks Richard Crissman Chevrolet Big John was very helpful and professional He helped me get the car I wanted thanks Richard Crissman More
by R Crissman
Employees Worked With
John Blunt , Neil Huffman
June 15, 2022
I had a very good experience. We went in and was graciously greeted and was not pressured. John Blunt was our sales person and was very informative and genuine. He didn't pres We went in and was graciously greeted and was not pressured. John Blunt was our sales person and was very informative and genuine. He didn't pressure us at all. Even when I called to ask about a vehicle, we were graciously spoken too. With out pressure. Thank you, Vickie and Delbert More
by Vickiedcox
Employees Worked With
John Blunt, Neil Huffman
May 24, 2022
The service was ok but final paper work was horrible. Was lied to about the money the owe me . Was supposed to take a few days has been 2 weeks and still nothing Was lied to about the money the owe me . Was supposed to take a few days has been 2 weeks and still nothing More
by willpalmerjr5
Employees Worked With
Neil Huffman
