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Neil Huffman Chevrolet Buick GMC - Service Center

Frankfort, KY

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40 Reviews
Call Service Center (502) 695-7500

40 Reviews of Neil Huffman Chevrolet Buick GMC - Service Center

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September 23, 2021

I was greeted promptly. Verified what was to be done. Honored a coupon I left at home. In and out in 45 minutes. Good experience! More

by Jimjane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
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September 22, 2021

Always friendly and prompt. Service area is clean and staff willing to help. Highly recommend this dealership! More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
Report | Print
August 26, 2021

Friendly, knowledgeable, caring, and eager to please and send you home satisfied. More

by maxallenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
Report | Print
Aug 27, 2021 -

Neil Huffman Chevrolet Buick GMC responded

We appreciate your review!

Aug 28, 2021 -

maxallenh responded

Your welcome

August 14, 2021

Service department is great. Bobby is always on the mark. He is the main reason in go there. Always helpful and never wants to argue about any complaints you have. More

by dbduck24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby in service, Neil Huffman
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Aug 27, 2021 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the honest feedback! We're happy to hear that Bobby and the rest of the team takes care of you during your service visits. Thank you for choosing Neil Huffman!

July 31, 2021

With the current issue with recent purchase they did try to go beyond what they could do, but vehicle still has major problem and will need to be brought back More

by cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
Report | Print
Aug 27, 2021 -

Neil Huffman Chevrolet Buick GMC responded

We're sorry to hear that the vehicle didn't meet your expectations - but we're happy to hear the team did try to resolve the issue. Thank you for choosing Neil Huffman and we hope you'll consider us again for future sales and service needs.

July 21, 2021

Always great customer service. Mechanics are knowledgeable and competent. I bought my SUV here and love that I can bring it back free of charge for some routine maintenance. More

by SElliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
Report | Print
Aug 27, 2021 -

Neil Huffman Chevrolet Buick GMC responded

We appreciate the wonderful review! Thank you for choosing to service your vehicle with Neil Huffman. :)

July 17, 2021

Trevor Dallas is a superb alignment tech. He did a fantastic job on my Corvette. When an alignment is needed I will bring my cars (4) to him. More

by davek1
Recommend Dealer
Yes
Employees Worked With
Trevor Dallas, Neil Huffman
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Aug 27, 2021 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the review! We're so glad to hear our service team was able to exceed your expectations!

June 15, 2021

Friendly and very fast service. Brought my Corvette in for an oil change. Price was great. Excellent job by Justin and the service team. Thanks. More

by Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
Report | Print
Jun 17, 2021 -

Neil Huffman Chevrolet Buick GMC responded

Thanks for this wonderful review! We are so pleased that you had great service with Team Huffman! Come back and see us again soon!

May 05, 2021

I was extremely pleased with my service. Bobby kept me informed about the progress on my repair. My vehicle was returned in the same condition as I left it. The work was done to my satisfaction. More

by Janetolver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Toll, Neil Huffman
Report | Print
May 05, 2021 -

Janetolver responded

Very pleased with my service.

Jun 17, 2021 -

Neil Huffman Chevrolet Buick GMC responded

Thanks for this 5-star review! We are so pleased that you had such a fantastic experience with Team Huffman! Come back again soon!

April 10, 2021

Experience was Great, Made the appointment, came in and problem was fixed. The light has not came back on , so thanks so much for your help Thanks More

by danny.arrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bentley, Neil Huffman
Report | Print
Apr 14, 2021 -

Neil Huffman Chevrolet Buick GMC responded

Thanks for giving us a 5-star review! Come back and see us :)

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