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Neil Huffman Chevrolet Buick GMC - Service Center

Frankfort, KY

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40 Reviews

40 Reviews of Neil Huffman Chevrolet Buick GMC - Service Center

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April 02, 2021

Only place that my car has ever been taken to for service. Very professional, polite, knowledgeable, and they do what they say. they are going to do. More

by mrc53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
May 04, 2021 -

Neil Huffman Chevrolet Buick GMC responded

Thanks for the 5-star review!

March 31, 2021

I dropped my vehicle off to have some accessories installed and picked it up the following day. Everything was installed as requested. Very professional service and courteous personnel. More

by rick357magnum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
May 04, 2021 -

Neil Huffman Chevrolet Buick GMC responded

Thanks for this awesome review! Enjoy the upgrades!

March 31, 2021

Everything about the experience was excellent. I'been going to Bobby Toll for service ever since he arrived at Huffman. He is outstanding. A hard working, congenial, smart, polished professional. A r More

by Frank Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
May 04, 2021 -

Neil Huffman Chevrolet Buick GMC responded

We are so pleased to hear that you have always had great experiences with Team Huffman -- come back again soon!

March 27, 2021

Consistently a friendly and knowledgeable service staff. Appointment time was spot on. All was explained and the cost was very reasonable. I will continue to come here. More

by ddallmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
May 04, 2021 -

Neil Huffman Chevrolet Buick GMC responded

Thanks for the 5 stars!

August 22, 2019

Amazing experience Explained to the dealership of my time crunch and they made it possible for me to be able to meet my deadlines. Your customer service was exceptional More

by Kypcgeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
Sep 10, 2019 -

Neil Huffman Chevrolet Buick GMC responded

Thanks, Kypcgeek! We try our best to meet our customers specific needs! Glad you had a great experience, and thanks for choosing Neil Huffman!

July 02, 2019

Employees are always professional, efficient, and sincere. The Service Manager is never too busy to help you and to ensure your needs are taken care of to your complete satisfaction. In addition, the Service W More

by Ky Colonel 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember their names.
May 27, 2019

replacement of trim under warranty I had lost a piece of body trim. I took it in for them to order the piece and scheduled a time to bring it in. It took about 1:15 to complete and was More

by LTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Toll
May 31, 2019 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the review! We're happy to hear the service team was able to get you in and out in no time!

April 07, 2019

Service Emergency flat tire. Called that morning and they were able to get the tire delivered that afternoon. Waiting area was comfortable with Internet and c More

by Jammiegribble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
Apr 08, 2019 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the review! We are glad that our team was able to fix your flat tire quickly so you could return to the rest of your day! We hope you will think of us again for all your service needs!

January 12, 2019

Great service! Each time I’m there or spoke to them on the phone they are very professional! They fixed my wipers and I also got new wiper blades More

by Dannajohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jackson
Jan 17, 2019 -

Neil Huffman Chevrolet Buick GMC responded

Thank you for the feedback! We appreciate you choosing Neil Huffman for your vehicle service!

November 09, 2018

Mechanic does know what he is talking about I brought my truck in to service department told them there was something wrong with either my transmission or rear end. They called me back said it w More

by Daniel1884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Huffman
Nov 13, 2018 -

Neil Huffman Chevrolet Buick GMC responded

Hi Daniel, we are sorry to hear about your recent issues with your truck. Could you send us a message with your best contact information to the Neil Huffman Corporate Response Team at contactus@neilhuffman.com? Again, we apologize about any inconvenience this issue might have caused.

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