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Neil Huffman Honda
Clarksville, IN
183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 183 reviews
January 06, 2024
Oil change and tire rotation was quick and staff was friendly. However, the day after I got service, the tire pressure warning light came on and the vehicle doesn’t tell you the tire pressure for any of friendly. However, the day after I got service, the tire pressure warning light came on and the vehicle doesn’t tell you the tire pressure for any of the tires. So I had to check the pressure on all 4 tires myself and they were all low and I filled them to the appropriate level. I have my own air compressor in the trunk, but that really should have been done during the oil change/tire rotation. They also wanted me to get transmission and brake fluid service that they recommend every 3 years or so. They said they didn’t know the last time it was done and I should get a carfax report to see if the previous owner had gotten it done recently. I don’t understand why they can’t check the service records or the carfax they pulled when they sold me the vehicle instead of making me purchase a carfax report. The splash shield under the car was also missing. I purchased the vehicle used so I’m not sure how that happened. I just would have thought that’s something the dealer would have checked before selling the car to someone else. They wanted $600 to replace it which is way too much for a splash shield, so I’m going to have to do that myself. I regret purchasing this vehicle from Neil Huffman Honda. They got me very upside down on my loan and the salesman fast talked me when I bought it and I should have listened to my gut. This was a mistake that I’ll have to live with and learn from. More
by dan.glassford
Employees Worked With
Neil Huffman
November 06, 2023
Purchased a used truck that came with a multiple issues that were not disclosed. A month in and the truck has been at a ford dealership for going on 2 weeks now with a transmission issue. Truck has a power that were not disclosed. A month in and the truck has been at a ford dealership for going on 2 weeks now with a transmission issue. Truck has a power train warranty through Neil Huffman but I was told unless I paid to tow the truck to their dealership they would not help me out at all. I live 3 hours away in TN. The dealership even went as far to accuse me of attempting to scam them out of money after I sent them the bill from the Ford dealership in my hometown like they requested. I am now $1,800 in and still don’t have a working car a month after I bought it. Unusual from a self proclaimed “Christ oriented dealership”. Overall very disappointed in this dealership. I would recommend against purchasing any vehicles from Neil Huffman Honda. More
by Hayden Locum
Employees Worked With
Neil Huffman
July 08, 2023
This place is the absolute worst. The service department is a absolute disgrace. Tell you everything is covered under warranty then call you back an hour later and say sorry we find The service department is a absolute disgrace. Tell you everything is covered under warranty then call you back an hour later and say sorry we find another problem and your screwed, we need $2K to fix your air conditioner because it's a very long job. Hope everyone avoids this place so they won't be screwed like I was. More
by nocureforevil
Employees Worked With
Neil Huffman
May 03, 2023
Absolutely great experience! ! Bought a van on Saturday got a call Monday morning and they found us a cheaper rate & saved us $140.00 on our monthly payment! Thank you so much US ! Bought a van on Saturday got a call Monday morning and they found us a cheaper rate & saved us $140.00 on our monthly payment! Thank you so much USMC Duncan Riddle. We love our new van!! More
by rob_tina
Employees Worked With
USMC Duncan Riddle, Neil Huffman
April 25, 2023
Avoid at all costs. All I wanted was to cancel the xx extended warranty they sold me. After setting a time for me to be here to “just sign a form”, he proceeded to berat All I wanted was to cancel the xx extended warranty they sold me. After setting a time for me to be here to “just sign a form”, he proceeded to berate me and treat me horribly because I thought it was simple and he refused to help me. Duncan in Finance even went as far as to threaten me. I was aggravated that I was mislead and had wasted 40 minutes to come here and him refuse to help me. He said “you aren’t going to be aggravated with me, I am an ex-Marine and will handle it that way”. More
by William
Employees Worked With
Duncan
April 15, 2023
Contact between Huffman and myself was not timely. . throughout the deal process.. very discouraging to say ghee least..i won't deal with Huffman again. . throughout the deal process.. very discouraging to say ghee least..i won't deal with Huffman again. More
by Jeffa251
Employees Worked With
Carlos.
March 18, 2022
I really don’t know much about them. I found a car online then 2 weeks later the car was still there. I asked about it and it was being sold while I was asking about it I found a car online then 2 weeks later the car was still there. I asked about it and it was being sold while I was asking about it More
by Breemaree44
Employees Worked With
Neil Huffman
