Neil Huffman Honda of Frankfort - Service Center

This service department has been great to me and my family because we purchase the vehicle from them. No one else has service this van but Jeff Wyler Honda of Frankfort. I have always been treated resp family because we purchase the vehicle from them. No one else has service this van but Jeff Wyler Honda of Frankfort. I have always been treated respectful, provided details about the repair and estimate, advised of my reward points and any discounts that would apply to my service and delivers the service in a timely manner before the time I was told. The customer service at Jeff Wyler Honda of Frankfort is truely sincere at all levels from the service department, cashiers are friendly, sale associates and the techinican that work on my van. This is the third van we have purdhase from this dealership and plan to buy another one next year. Keep up the good work. More

AS I have met all required xx ups for maintenance on a new vehicle and having done that twice with this dealership I have come to know the staff and the results of their work. Their attention to detail a new vehicle and having done that twice with this dealership I have come to know the staff and the results of their work. Their attention to detail and consideration for the customer "wanting to understand" have been exceptional. Prior to retirement I was a research analyst, I xx the on-line info available. I just purchased a new set of tires for a vehicle with less than 30,000 miles. So, I found that Robby Herbert was well aware of what info was available on-line. And his research helped with my final decision. Not only were the staff up-to-date on what customers are reviewing but show concern for the particular needs of the customer. Good working relationships are apparent....good points there. You are appreciated. Dee Swain More

1. Appointments to meet needs of customer always 1. Appointments to meet needs of customer always available. 2. Treated with friendliness and respect. 3. Work done in a timely manner and done we 1. Appointments to meet needs of customer always available. 2. Treated with friendliness and respect. 3. Work done in a timely manner and done well. 4. Availability of transportation to home or work for jobs that take the better part of a day. 5. Clear written explanation of work done and condition of vehicle. 6. Knowledge of cost of work to be done upon arrival and always contacted if anything further needs to be done. More

Everyone on the staff in the service department is extremely friendly and knowledgeable. They bend over backwards to get you in when it is convenient for you and get you on your way with basic servic extremely friendly and knowledgeable. They bend over backwards to get you in when it is convenient for you and get you on your way with basic service in a timely fashion. They take your vehicle and treat it like it was theirs. More

I love my Honda and I appreciate the level of service I receive from Jeff Wyler. I am old and have had a lot of other dealers to compare them to. I will continue buying Honda's for two reasons. The qual receive from Jeff Wyler. I am old and have had a lot of other dealers to compare them to. I will continue buying Honda's for two reasons. The quality of the product and the dependability of the service. More

The Jeff Wyler Honda-Frankfort, Kentucky Service Department is 100 percent outstanding in my opinion. I have had two Civics('91,'10)serviced at Wyler since the day they opened the door. They are on Department is 100 percent outstanding in my opinion. I have had two Civics('91,'10)serviced at Wyler since the day they opened the door. They are on the level. I would not consider another Service Department! More

Staff at Jeff Wyler Honda dealership in Frankfort is always very friendly, helpful and accomodating. The ambience of the place is good but its people make it great. I go out of my way and drive more tha always very friendly, helpful and accomodating. The ambience of the place is good but its people make it great. I go out of my way and drive more than 25 miles to get my car serviced here. I have always gotten reliable and trustworthy service and answers to my questions. More

Was able to call in early afternoon and get car in late afternoon same day to get oil change and tire rotation. Car serviced quickly. All staff were very pleasant, friendly and helpful. Staff looked at afternoon same day to get oil change and tire rotation. Car serviced quickly. All staff were very pleasant, friendly and helpful. Staff looked at my service record and determined that it was best to rotate the tires at this time rather than waiting until later. More

I took my Civic in for the first oil change and I was very impressed with this dealership. they were friendly , and the service was very fast. the price was reasonable and the waiting are was very nice. very impressed with this dealership. they were friendly , and the service was very fast. the price was reasonable and the waiting are was very nice. I would recommend Jeff Wyler Honda of Frankfort to anyone looking to buy a car or get service. More

I took my 2003 Odyssey in to have the timing belt replaced after 153000 miles - David and Robby have recommended this service for at least the last year, maybe two. I had an 8:00 appointment, and ar replaced after 153000 miles - David and Robby have recommended this service for at least the last year, maybe two. I had an 8:00 appointment, and arrived about five minutes late. David asked if I needed a ride or if he could get me a loaner vehicle, since the service would likely take 4-5 hours. I told him "No, I have my laptop with me and I can work fine here", and that I'd wait for the vehicle. About 30 minutes later, David came out and told me that they'd found a couple more problems - the tensioner for the timing belt was leaking, and two of the motor mounts needed to be replaced as well. Since the timing belt tensioner was coming out anyway due to the work being done, there'd be no additional labor to replace, just the cost of the part. He'd also found a coupon for $50 off that he applied to my bill. In the end, I spent about $100 more than I'd expected, but the service was done very well, and only took about 3 hrs total, saving me at least an hour's worth of labor. I didn't want to spend the $700-plus to have the service done, but 7 years and 153000 miles later, I couldn't put it off any longer. David and the rest of the staff at Jeff Wyler always make the best of what could be a bad situation, and I'd gladly recommend them to anyone. I should also mention that we bought our Odyssey as a new vehicle at one of Jeff Wyler's other locations 7 years ago. The buying experience there was the best I have ever had at ANY dealership - we were in and out in about an hour, including a final test drive - AND we got a great deal on top of that, beating all local dealers by a mile. More