Neil Huffman Honda - Service Center

Professional Clean Comfortable Efficient Friendly Kind Helpful Knowledgable Skilled Flexible Responsible Fast Welcoming Positive Vibes Kind Helpful Knowledgable Skilled Flexible Responsible Fast Welcoming Positive Vibes More

Excellent service. Brought my vehicle in for oil change, tire rotation and replacement of wiper blades. Wait time was minimal. Al was very courteous, professional, frie Brought my vehicle in for oil change, tire rotation and replacement of wiper blades. Wait time was minimal. Al was very courteous, professional, friendly and helpful. More

Slow service although I had an appt. , expensive 65$ to change a filter that requires 5’, work, tire pressure light was on so I had to return but the quick fix lasted only till I got to I , expensive 65$ to change a filter that requires 5’, work, tire pressure light was on so I had to return but the quick fix lasted only till I got to I65. Won’t return in the future. Rear brakes are needed and that will be done by independent mechanic. More

Helpful and honest. Very efficient and courteous. I will continue to take my Honda back for service when needed. Very efficient and courteous. I will continue to take my Honda back for service when needed. More

They were very helpful about how their service works. Answered my questions thoroughly. And really professional and courteous. Answered my questions thoroughly. And really professional and courteous. More

They were very professional, courteous and knowledgeable in the service department. They serviced my car in a timely manner and answered all my questions. in the service department. They serviced my car in a timely manner and answered all my questions. More

Good service day. CRV was in and out before promised. Great shuttle service. Very friendly staff. CRV was in and out before promised. Great shuttle service. Very friendly staff. More

Timely service, overly aggressive on service recommendations, which leads to confusion about what services are actually needed. recommendations, which leads to confusion about what services are actually needed. More

Oil change and tire rotation was quick and staff was friendly. However, the day after I got service, the tire pressure warning light came on and the vehicle doesn’t tell you the tire pressure for any of friendly. However, the day after I got service, the tire pressure warning light came on and the vehicle doesn’t tell you the tire pressure for any of the tires. So I had to check the pressure on all 4 tires myself and they were all low and I filled them to the appropriate level. I have my own air compressor in the trunk, but that really should have been done during the oil change/tire rotation. They also wanted me to get transmission and brake fluid service that they recommend every 3 years or so. They said they didn’t know the last time it was done and I should get a carfax report to see if the previous owner had gotten it done recently. I don’t understand why they can’t check the service records or the carfax they pulled when they sold me the vehicle instead of making me purchase a carfax report. The splash shield under the car was also missing. I purchased the vehicle used so I’m not sure how that happened. I just would have thought that’s something the dealer would have checked before selling the car to someone else. They wanted $600 to replace it which is way too much for a splash shield, so I’m going to have to do that myself. I regret purchasing this vehicle from Neil Huffman Honda. They got me very upside down on my loan and the salesman fast talked me when I bought it and I should have listened to my gut. This was a mistake that I’ll have to live with and learn from. More