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Neil Huffman Honda - Service Center

Clarksville, IN

4.4
52 Reviews

52 Reviews of Neil Huffman Honda - Service Center

Sort by
May 25, 2024

Excellent service. Brought my vehicle in for oil change, tire rotation and replacement of wiper blades. Wait time was minimal. Al was very courteous, professional, frie More

by Margo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al, Neil Huffman
May 23, 2024

Slow service although I had an appt. , expensive 65$ to change a filter that requires 5’, work, tire pressure light was on so I had to return but the quick fix lasted only till I got to I More

by dick.wittebort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amir, Neil Huffman
May 19, 2024

Helpful and honest. Very efficient and courteous. I will continue to take my Honda back for service when needed. More

by Toddafishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
May 17, 2024

They were very helpful about how their service works. Answered my questions thoroughly. And really professional and courteous. More

by sivart33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
May 15, 2024

They were very professional, courteous and knowledgeable in the service department. They serviced my car in a timely manner and answered all my questions. More

by telinataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Gary, Neil Huffman
May 10, 2024

Good service day. CRV was in and out before promised. Great shuttle service. Very friendly staff. More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
April 09, 2024

Timely service, overly aggressive on service recommendations, which leads to confusion about what services are actually needed. More

by Eric H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Huffman
January 07, 2024

Oil change and tire rotation was quick and staff was friendly. However, the day after I got service, the tire pressure warning light came on and the vehicle doesn’t tell you the tire pressure for any of More

by dan.glassford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Huffman
July 08, 2023

This place is the absolute worst. The service department is a absolute disgrace. Tell you everything is covered under warranty then call you back an hour later and say sorry we find More

by nocureforevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Huffman
Jul 31, 2023 -

Neil Huffman Honda responded

At the Neil Huffman Automotive Group, providing exceptional customer service is our utmost priority. We deeply regret any dissatisfaction you may have experienced and apologize sincerely for falling short of your expectations. To assist us in resolving the matter, we kindly request you to email the Neil Huffman Corporate Response Team at contactus@neilhuffman.com, providing additional details so that we may promptly reach out to you. We appreciate your giving us the chance to demonstrate why we firmly believe Huffman Has It!

September 09, 2022

Had a 10 am appointment and 2 hours latter still waiting for them to look at it so what good is an appointment they clearly don't care. More

by Knealbpi
Recommend Dealer
No
Employees Worked With
Neil Huffman
Sep 29, 2022 -

Neil Huffman Honda responded

Exceptional customer service is our main priority at Neil Huffman Automotive Group and we sincerely apologize if your experience was anything less than exceptional. Unfortunately, we have been unable to match your review with any name in our customer database but we are committed to resolving your issue. Accordingly, please email the Neil Huffman Corporate Response Team at contactus@neilhuffman.com with more information so we can contact you. Thank you for allowing us the opportunity to show you why we believe Huffman Has It!

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