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Nelson Mazda Cool Springs

Franklin, TN

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1,492 Reviews
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7104 S Springs Dr

Franklin, TN

37067

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Showing 1,492 reviews

July 26, 2020

I had been reviewing used suvs online on car gurus, auto trader, etc. & also researched the best used SUVs for the best to buy. Mazdas were high on that list. Consumer Report has them very high on the lis More

by goodman.anita
Recommend Dealer
Yes
Employees Worked With
Jordan Smucker
Jul 27, 2020 -

Nelson Mazda Cool Springs responded

Thank you so much, Anita, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jordan and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 26, 2020

I like the one price one person concept. The staff is polite and helpful. The service department is great about following up and providing information More

by Chowchow8
Recommend Dealer
Yes
Employees Worked With
VJ Ciesielski, Cristian Hardin, Lauren Dassinger
Jul 27, 2020 -

Nelson Mazda Cool Springs responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2020

Devon and associates were patient and professional about Devon and associates were patient and professional about the situation of needing an engine for my Miata. My only gripes were the difficulty contac More

by kosmanmichael
Recommend Dealer
Yes
Employees Worked With
Pete Lasalandra, Devin Rogers, Cristian Hardin
Jul 27, 2020 -

Nelson Mazda Cool Springs responded

Hi Michael, We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

July 23, 2020

I really appreciate the cubs timer service I receive every time I visit the service department. I wasn’t charged for the service which was a plus. More

by Charlesroberts
Recommend Dealer
Yes
Employees Worked With
Pete Lasalandra
July 22, 2020

Wonderful, goes that extra mile. “ SERVICE THAT MAKES A DIFFERENCE”. Deven was and is a service to your customers. He is one of a kind and makes NELSON MA More

by Pat Cobb
Recommend Dealer
Yes
Employees Worked With
Devin Rogers, Phillip Bell
July 21, 2020

Everything was great. Except the fact that the service people that took the car for a test drive were not wearing masks which basically ruins the point of not putting your customers at risk. More

by samirrah
Recommend Dealer
Yes
Employees Worked With
Phillip Bell, Chaz Garrett, Jordan Smucker
July 14, 2020

Great Dealership. Drove to Murfreesboro to get the car My daughter wanted so she got it on her birthday. Salesman stayed late on July 4th. More

by jmeanspow
Recommend Dealer
Yes
Employees Worked With
Jordan Smucker
July 14, 2020

Very helpful. I like the one price one person concept. And I was drawn to a faith based business. The sales person always tried to step up in areas I struggled with such as my grasp with technology. I had More

by Chowchow8
Recommend Dealer
Yes
Employees Worked With
VJ Ciesielski, Cristian Hardin, Lauren Dassinger
July 14, 2020

Exceptional customer service from my initial visit and test drive to my final purchase including the ease of financing with Jake and Angie. Shout out to my sales expert Jacob Singelmann and finance expert More

by leb929
Recommend Dealer
Yes
Employees Worked With
Angie Yehudah, Jacob Singelmann
July 13, 2020

My experience at Nelson was easy and I will definitely keep them in mind next time I’m in the market for a car. I got a great deal on my Mazda CX-5 and I’m happy with my choice! More

by melissac
Recommend Dealer
Yes
Employees Worked With
VJ Ciesielski, Gerald Gardiner
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