Nelson Mazda Murfreesboro

This is my second purchase of a Mazda vehicle - my first being 2011 Mazda2. I was immediately greeted at the door by Mr. Chanthavong and politely asked about my purpose for the visit. I did not feel pressur being 2011 Mazda2. I was immediately greeted at the door by Mr. Chanthavong and politely asked about my purpose for the visit. I did not feel pressured or was intimidated. Although the vehicle I wanted was not there, the entire team listened to what I wanted and matched me with a vehicle which would fit me and my price range. Mr. Henson worked with me on the price and my trade in value - to which I am very happy. He was quick, focused and made decisions regarding his dealership's offer to me. Mr. Chanthavong explained all benefits and features of owning a Mazda vehicle and provided me with a list of available models. He drove me to the secondary location to retrieve my new vehicle and made sure that all my belongings were transferred from my old Mazda and to the new one. He even took a second look, and discovered that I left my garage opener, which he promptly returned to me as well. I bought my first vehicle at a different dealership in TN where I felt as if I was in a poker room with professional players; it was an uncomfortable experience. Not at Nelson Mazda HH - there, the entire experience was pleasant and I feel that I received a great price for a quality product. I will definitely recommend this dealership to all of my friends and co-workers. More

I am a little late with my review but I went into Nelson Mazda Antioch Nov 29th 2014 with no real hope of buying a car but Tom and Al Changed that they worked hard to find affordable financing and got me ap Mazda Antioch Nov 29th 2014 with no real hope of buying a car but Tom and Al Changed that they worked hard to find affordable financing and got me approved for a certified Mazda CX7 I am very happy with my car and if the time comes I need to purchase something else I will take my business to them and recommend them to any family or friends looking to purchase as well the overall experience was not scary they made it very easy to do business with them (great team) I didnt feel like I was having a car forced on me they wanted to make sure I was in the right car for me and my family..Thanks More

Excellent Service..Great Attitudes..Positive..Great Product Knowledge..No Pressure..Professional ..Fair prices.customize financing Purchased a 2012 Mazda 3 in June 2012..traded it in on new Mazda 6..( Product Knowledge..No Pressure..Professional ..Fair prices.customize financing Purchased a 2012 Mazda 3 in June 2012..traded it in on new Mazda 6..(Love it) Patricia McGraw purchased my trade in..She too is pleased with the deal! The service dept. are also "customer friendly" These guys are a great team..& work well together! Thanks Kindly! ken greff More

Honest, patient, and friendly. Helped us find the right car, and explained every step of the way. Our 3rd vehicle bought from Nelson. They didn't play the dreaded "let me ask the sales manager game." Some car, and explained every step of the way. Our 3rd vehicle bought from Nelson. They didn't play the dreaded "let me ask the sales manager game." Some of the surprise dealership perks helped add peace of mind in the purchase. Not everyone at the dealership was great, but Mike and Careginald were two of the best I've worked with in any transaction period. I grabbed a stack of Mike's business cards to pass on the good word about him. More

Mike was very knowledgeable about the vehicle we went to look at and very very friendly during the process. Al worked with us so that we were happy with the deal. look at and very very friendly during the process. Al worked with us so that we were happy with the deal. More

Mike was very helpful and knowledgeable about the car....and if he didn't know an answer to one of our questions, he would work to get the right answer and/or figure it out himself. The only downsid car....and if he didn't know an answer to one of our questions, he would work to get the right answer and/or figure it out himself. The only downside to our experience was the length of our wait to see the finance manager.... More

I went to Nelson Mazda to look at one specific car. He took me right to the one I wanted and we looked it over together. Then we took a test drive. The car drove great and it was exactly what I was lookin took me right to the one I wanted and we looked it over together. Then we took a test drive. The car drove great and it was exactly what I was looking for. In a short period of time I paid cash and he had it ready to go for me. I would recommend them to anyone looking to buy a car. Best experience I have had when buying a car. More

Just wanted to praise and say thank you for an outstanding job well done! Lonnie Stevens was the standout today but the whole service dept. is great. I had a problem w/ my battery and after callin outstanding job well done! Lonnie Stevens was the standout today but the whole service dept. is great. I had a problem w/ my battery and after calling around found that it would be around $150 which given in the throes of the holidays I was not excited to spend however upon contacting Nelson Mazda and Lonnie specifically..he told me because the car is only about a year old the battery may be covered under warranty and upon further testing it was! so my total bill was $0.00! Thanks again guys I will be back. More

All around great experience. Tom is a great guy and very helpful. We will be returning to purchase a new car from this dealership again. helpful. We will be returning to purchase a new car from this dealership again. More

We were looking for a SUV. Had been looking for several months. We stopped into Nelson on a whim to look at their inventory. After being VERY disappointed w what was in the general market we were not expec months. We stopped into Nelson on a whim to look at their inventory. After being VERY disappointed w what was in the general market we were not expecting much. When we arrived we were given a few minutes to look around and Tom came out. Very friendly but not pushy. Very knowledgeable about the cars in stock. We immediately saw 3 SUVs on the lot we were interested in. Tom knew what our needs were and pointed out the mazda 6. Very low mileage and only 2 years old. As much room as some of the smaller SUVs we had looked at. Gas mileage is excellent. We left and went looking some more but at the end of the day came back and test drove the mazda. We ended up leaving with the car. We are very happy with our purchase. Not only did we come across a great deal it qualified for a bumper to bumper. BONUS!!! I would and have recommended Nelson to our friends and family. More