From start to finish my experience with Danny at Nelson Mazda of Murfreesboro was exceptional. It's definitely a customer first mentality and everyone was kind and courteous! Will definitely use them for any future car buying.
Thank you so much for taking the time to share your feedback for us. We are delighted to learn about Danny's excellent care of you. Congratulations on your "new" car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.
Hi! Thank you for your business and for this review. I am happy to hear our team was able to provide friendly and attentive service and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know
Hi, Thank you for taking the time to submit a review. We are so glad our team could assist you in finding the vehicle you needed and were easy to work with. We apologize, however, for the long wait as this is not the level of customer service we promote. If you would like to further discuss your concerns, feel free to contact me at your convenience.
Thank you for sharing your review with us, we're glad to hear that Randy took such good care of you! Customer satisfaction is very important to us here at Nelson Mazda and positive feedback means the world to our staff. Have a wonderful day and happy driving!
"I came in with a need of some warranty work done and they..."
- Sammy Clark
I came in with a need of some warranty work done and they were able to get me in quickly and always provide me with stellar customer service. I love my Mazda but the dealerships sales and service really made me know I chose the right car manufacturer!
Thanks for taking the time to share your experience, Sammy! Your wonderful feedback and rating mean a lot to us, and we're happy to hear that you had a positive service experience. We hope you will return to Nelson Mazda for all your automotive needs!
I love the commitment from this team. If there’s an issue with my vehicle they don’t quit until they find a solution. We’ve been using them for about a year now and are very, very happy with the work they do.
Lynanne, we are happy to hear you had a 5-star experience working with our service department. We are very pleased that our team were able to find a solution to your vehicle issue.
Feel free to reach out if you have any other questions or concerns.
Nelson Mazda Murfreesboro
The waiting area and people of Nelson Mazda in Murfreesboro are wonderful. We were there for new tires, an alignment, and oil change. While I have no complaints on the people, the service took much longer than expected.
Hello, we are pleased to hear you had a positive service appointment for your vehicle. It sounds like the level of service met your expectations but the appointment took longer than expected, we apologize for this. We work hard to provide you with the best experience possible. We look forward to seeing you in the near future!
Bowen Family, we are happy to hear your recent tire alignment experience was a positive one and quick too! we look forward to continuing this level of service in the future.
Nelson Mazda Murfreesboro Team
Working with a Nelson Mazda was the best car buying experience I have ever had. The salesman I was working with was wonderful. They did not try to push me into buying anything. They were always courteous and helpful. He actually gave me a number to reach him with any questions I might have. I would definitely recommend them to anyone looking for a new or certified preowned vehicle, and actually already have.
Hello, thank you so much for your 5-star review and wonderful feedback. Our sales team works hard to provide you with the most positive experience when purchasing a new or certified preowned vehicle. Your recommendation is highly valued, thank you!
We look forward to continuing this high standard of service for our customers.
Nelson Madza Murfreesboro Team
Sean, We are so happy to hear that you had a positive experience here at Nelson Mazda Murfreesboro. Our team works to provide you with the best experience. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!