Nelson Mazda Murfreesboro

My wife and I decided it was time to trade in our smaller cross-over for an SUV that would accommodate our family and long road trips. After spending several weeks looking online at autrader.com, we came ac cross-over for an SUV that would accommodate our family and long road trips. After spending several weeks looking online at autrader.com, we came across a vehicle that we decided to pursue. Immediately upon arrival at Nelson Mazda, we met Tom Chanthavong and I can honestly tell you that he was extremely friendly and easy to work with. After looking the vehicle over and a test drive, we found a few areas that needed attention before we would finalize the deal. We left the dealership skeptical that Nelson Mazda would actually fix the problems and thought they would sell it to someone else versus fix the problems for us. Much to our surprise, over the next week, Tom and Al Henson worked to get the vehicle fixed as we asked. Tom spent the whole week calling and texting me to keep me posted on where the car was in the repair cycle. After finalizing a price on the car, we drove back up and bought it. Our experience with Nelson Mazda and their “No Hassle” attitude made our trip to the dealership worth it. If I know of anyone looking for a new or used vehicle, I will certainly send them to Tom and Nelson Mazda! More

This was my 2nd new car purchase from this dealer in the past 12 years. Nice bunch of people to do business with. If I ever need another zoom-zoom car I will return to the same dealer. past 12 years. Nice bunch of people to do business with. If I ever need another zoom-zoom car I will return to the same dealer. More

Mike was very helpful. He was knowledgeable about the car I purchased, and he also didn't pressure me to make any decisions. He almost made me forget that he was a car salesman due to him being personable. I purchased, and he also didn't pressure me to make any decisions. He almost made me forget that he was a car salesman due to him being personable. I would certaintly recommend him!!!!!!!!! More

I have bought cars from many dealerships over the years, and "none" of them compare to the outstanding level of service I received from Al and Lee! They did everything they could and truly bent over backwa and "none" of them compare to the outstanding level of service I received from Al and Lee! They did everything they could and truly bent over backwards to meet and exceed my needs and expectations! If everyone knew how fantastic these 2 men are, and how fantastic Nelson Mazda is, no dealership would "ever" stand a chance! I whole-heartedly recommend Nelson Mazda, as well as Al & Lee, to anyone who wants to buy a car!! I don't only look at them as a dealership that I will always and only do business with; but I consider them my friends! More

Dear Tom, I'll be to the point- the customer Dear Tom, I'll be to the point- the customer service and quality of the Mazda is impressive. My experience of Tom's friendliness and the test driv Dear Tom, I'll be to the point- the customer service and quality of the Mazda is impressive. My experience of Tom's friendliness and the test drive of the highway and side roads proved to me that the vehichle performs well. The business manager made the paperwork smooth and when I heard the interest rate I could not say, "no". I made a wise decision buying a Mazda CX5. God bless you, Angela Harrris More

I had been online car shopping for months. I did not have a particular make or model in mind. I just wanted a nice looking, low mileage car within a price range I was comfortable with. I also did not want an a particular make or model in mind. I just wanted a nice looking, low mileage car within a price range I was comfortable with. I also did not want anything with a light interior. I somehow came across a Mazda2 listed with Nelson Mazda that fit all my wants. I called them first to be sure they still had the vehicle. I spoke with Lindsey and she was very nice. I told her I was coming by to take a look at the vehicle. She took my name and number and said she would let someone know I was coming by to see it. I know Mazda is a well built reliable car and I usually put over 200k on anything I own. I also listen to the Fish and know that Doug is a big fan of Mazda and Nelson Mazda. When I got to the dealership I was greeted by Lindsey and David Rashaad. My overall experience was great. Everyone was very nice and I don't mean nice like we have to be nice because it's our job. I mean they were genuinely nice people. I could not have asked for a nicer salesman than David. My husband and I both enjoyed working and talking with him during the sale. I would highly recommend Nelson Mazda and David Rashaad to anyone. ZOOMZOOM! More

I went to Nelson Mazda expecting to only be able to purchase a used vehicle and left with a brand new car at the price that I was looking for. The sales persont Tom that I worked with was wonderful and purchase a used vehicle and left with a brand new car at the price that I was looking for. The sales persont Tom that I worked with was wonderful and took the time to talk to me about what i was ooking an was gnuinely concerned that i had a great buying experience. The Finance dept did a fantastic job of going over all of the paperwork so knew what I was signing and what all of the numbers meant. Overall my buying experience here was one of the best I have ever had and would definitely recommend Nelson Mazda to anyone looking for a vehicle. More

I am hugh on a companies ability to give exalent costomer servise. When it came to buying my second mazda I went back to Nelson Mazda hickory hollow because they gave what I think is Great costomer service n servise. When it came to buying my second mazda I went back to Nelson Mazda hickory hollow because they gave what I think is Great costomer service not to mention a really fair deal on my trade and a fair deal on my new car. David my sales man had helped me buy a mazda 5 in the past, and worked hard to help me buy the replacement for the 5, the new cx5. Were we to buy a new mazda agian, I would buy form Neslon Mazda Hickery Hollow and from David Rashaad. More