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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,241 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,241 reviews

June 08, 2021

Your location is terrible due to the traffic getting into and out of your location. Once inside the dealership it is warm and friendly, and I was treated very well. More

by MARIZEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Roche
Jun 08, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 07, 2021

Why do I always get the feeling that warranty work is a nuisance and they are doing me a favor?? Warranty work is part of the price of the vehicle. I’ve already paid for it and it is owed to me!!! More

by JWTRIBBLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Jun 07, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and never an inconvenience. We will share your comments with our team to ensure this does not happen to you or our other customers.

June 06, 2021

We have been buying cars at Nelson Mazda for 16 years. We think of them as a family. They are kind, courteous, and genuinely care about their customers. I wouldn’t shop anywhere else! Did I say they make a g More

by cardude1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett, Sean Turner, Liz Roche
Jun 07, 2021 -

Nelson Mazda Murfreesboro responded

Hello Barry and Kathy, Thanks for sharing your thoughts about your experience working with Randy here at Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

June 06, 2021

Smooth process no hassle. I recommend both Nelson locations in middle Tennessee. Staff are friendly and not pushy. Service is always great. More words yes More

by evanmills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel - Sales 5 stars , Joseph Leming
Jun 07, 2021 -

Nelson Mazda Murfreesboro responded

Evan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

June 05, 2021

I always have the best customer service when I bring my car here. The service department is excellent. Lonnie and Zach always are respectful and helpful. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Jun 05, 2021 -

Nelson Mazda Murfreesboro responded

Anna, thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

June 04, 2021

Professional & dedicated to a great customer experience. John Pate was fantastic & even took care of my concerns after the sale. Great job on explaining the features of the auto & followed up to see how I w More

by superchick_1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pate
Jun 05, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 01, 2021

This seems to be a very professional dealership. Knowledgeable sales staff. A very happy overall experience. I look forward to visiting with the service department when I comes time to having my aut More

by dsmith6802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming
Jun 02, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to write this review and let us know how we're doing! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car--we look forward to working with you on future services!

June 01, 2021

Loved my experience with buying my new mazda. I went in for a recall on my 2015 3 hatchback, and left with a 2021 model. Definitely recommend this place to anyone wanting a new car. Daniel went above and b More

by life_song2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 01, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Mazda! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 31, 2021

Great price on my Mazda CX-5. Loved working with Aidan. He made my car shopping very easy. He drove my car to me in Huntsville, Al. More

by DEBBIE.LAWING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Aiden DeKesthler
Jun 01, 2021 -

Nelson Mazda Murfreesboro responded

Here at Nelson Mazda Murfreesboro, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 30, 2021

The video is a nice touch wonderful ! Very clean showroom with snacks available what a wonderful touch great place to wait for your car to be serviced More

by jpetrunich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
May 31, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review. Zach and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

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