Nelson Mazda Murfreesboro

Tried to rip me off. I was trading in my 2013 volkswagon beetle with 41,011 miles on it and its paid off, an o2 sensor was out on the car, and i was tring to trade for a I was trading in my 2013 volkswagon beetle with 41,011 miles on it and its paid off, an o2 sensor was out on the car, and i was tring to trade for a 2010 srt8 challenger with 46,000 miles, which my car blue books at $8,200 in fair condition( id say its in good condition which is $9,000 ) so they had the challenger priced at 3,000 above what it blue books ( it blue books at $23,000 so they had it at $26,000 ) and they were trying to give me $5,000 for my car which took the car down to what id have to pay which was 22,000, because of their processing fee is what they said so i would have traded in my newer model for an older model and had a thousand dollars knocked off of the bluebook of the srt8....neddles to say i walked out of there without the srt8. More

Ben was GREAT! Ben at Nelson Mazda was GREAT to work with! He was very honest and helpful as we considered 2 different vehicles. He even stayed late the night befo Ben at Nelson Mazda was GREAT to work with! He was very honest and helpful as we considered 2 different vehicles. He even stayed late the night before leaving on a vacation to work with us. We ended up going back the following week to purchase our beautiful Yukon. We loved the atmosphere at Nelson Mazda. No one was ever pushy and we never felt pressured. It was an all around great experience. When we picked the vehicle up, we noticed that the navigation disk and owners manuals were missing. The dealership agreed to reimburse us for the cost to purchase those items. Great customer service all around! We would definitely make the drive again! More

Amazing Experience We had the BEST experience at Nelson Mazda. Thanks to Ben, we even enjoyed the process. He was extremely helpful, attentive, and patient with us. He t We had the BEST experience at Nelson Mazda. Thanks to Ben, we even enjoyed the process. He was extremely helpful, attentive, and patient with us. He thoroughly addressed each of our questions and concerns and even contacted us after we purchased the vehicle to make sure everything was going well. We will definitely come back to work with him again when we are in the market for a new vehicle. Thanks, Ben! :) More

Awesome!! This dealership was very helpful in helping me purchase my first car. Ben was really nice and fun to talk to. Would recommend him to anyone! This dealership was very helpful in helping me purchase my first car. Ben was really nice and fun to talk to. Would recommend him to anyone! More

Great Dealership! Every employee at this dealership was friendly and professional in every way. No one pressured me to buy and Tom (sales) was knowledgeable about the v Every employee at this dealership was friendly and professional in every way. No one pressured me to buy and Tom (sales) was knowledgeable about the vehicle. He even helped sinc my phone with the Mazda interface. I would not hesitate to recommend this dealership and will be a repeat customer. More

Great experience. I will be a repeat customer I went to get a car for my teenage son. I wasn't pressured to make a purchase. I was asked simple information regarding what I was looking for and I went to get a car for my teenage son. I wasn't pressured to make a purchase. I was asked simple information regarding what I was looking for and shown several options. It was easier than I was expecting. Humberto Ornelas did an excellent job of making me feel comfortable and Ken Allen was great too. Good experience. More

Very pleased our salesman [BEN] WAS VERY KNOWLEDGEABLE and handled every question we had with expertise . Ha gave us a sense of ease and confidence. That he knew e our salesman [BEN] WAS VERY KNOWLEDGEABLE and handled every question we had with expertise . Ha gave us a sense of ease and confidence. That he knew everything about our vehicle .We did not have to haggle because he gave us the price we asked for.GREAT EXPERIENCE. More

Knowledgeable and helpful-- no pressure My wife and I had a great experience in our purchase of a new Mazda vehicle. The Product Specialists we worked with, Tom and Ben, we incredibly knowl My wife and I had a great experience in our purchase of a new Mazda vehicle. The Product Specialists we worked with, Tom and Ben, we incredibly knowledgeable and helpful. The "non commissioned" compensation plan used at Nelson Mazda promotes a no-pressure experience for buyers. Tom and Ben were patient and generous with their time and we never felt rushed to make a decision. Al Henson, Sales Manager, was equally impressive and helpful, He accommodated some special requests I had re: vehicle delivery and seemed genuinely interested in us as his customers, During our three days of interaction with them I came to trust Al, Ben and Tom as men of integrity. Everything I dread about car-shopping was absent from this experience with Nelson Mazda. Definitely recommended! More

Great Experience! I went in knowing what car I wanted and the price I wanted and left with exactly that. No haggling necessary. Everyone was genuinely nice not "salesma I went in knowing what car I wanted and the price I wanted and left with exactly that. No haggling necessary. Everyone was genuinely nice not "salesman" nice. Humberto who was our sales rep was the nicest guy. I trusted him so much he basically picked out the color of my new car for me lol I love my new Mazda3 and I am so glad I went to Nelson Mazda to get it. If you are in the market for a new car go to Nelson Mazda. You won't regret it! More

Spectacular Service This was my first time buying a car. And all the workers there were very helpful. I worked with Ben and he was exceptional. He helped me find the perf This was my first time buying a car. And all the workers there were very helpful. I worked with Ben and he was exceptional. He helped me find the perfect car. Ben as well as Ken were nice enough to take the time out of their day and "dumb down" the info so I could really understand everything as a first time buyer . I'm so happy with my new car . Thank you again Nelson Mazda More