Nelson Mazda Murfreesboro

The General Manager (Randy) rectified my issues and concerns. I know moving forward I will be a long term customer and let family and friends know they can trust Nelson Mazda. concerns. I know moving forward I will be a long term customer and let family and friends know they can trust Nelson Mazda. More

They took great care of my car! The service advisor explained the recommended repairs and never pressured me to add any services I didn't want. Great experience! explained the recommended repairs and never pressured me to add any services I didn't want. Great experience! More

Great customer service and quality work! They always take good care of me when I bring my car in. I appreciate the videos explaining the service done to my car. good care of me when I bring my car in. I appreciate the videos explaining the service done to my car. More

Liz was very personable and salesperson. The team at Nelson Mazda found the car in the color that I wanted. It was filled up and ready to go when promised. Nelson Mazda found the car in the color that I wanted. It was filled up and ready to go when promised. More

Bought my used vehicle from this dealer and they were outstanding! Didn’t play any of the games dealers play. Now I get my vehicle serviced by them too and they are good at that too! Honest, straight for outstanding! Didn’t play any of the games dealers play. Now I get my vehicle serviced by them too and they are good at that too! Honest, straight forward and competitive! More

This team is always so helpful and friendly, and they are never pushy. They were especially helpful when, after my car was repaired after an accident at a body shop, I was having issues with my key fob. Whil never pushy. They were especially helpful when, after my car was repaired after an accident at a body shop, I was having issues with my key fob. While my car was there for an oil change and tire rotation, they talked to the body shop to tell them how the connection worked inside the door panel so I could take it back. They could have insisted on doing repairs but didn’t. More

Wonderful experience here and Ryan was extremely helpful and really broke it all down and explained it to me so I understood what I was getting into and he made me feel comfortable with the car I was gettin and really broke it all down and explained it to me so I understood what I was getting into and he made me feel comfortable with the car I was getting. Definitely recommending him to all my family and friends! More

My experience with Nelson Mazda Murfreesboro was good. The only flaw in the process is their policy of not mailing the owner's manual I requested. This seems petty and will cause me to drive 60+ miles to The only flaw in the process is their policy of not mailing the owner's manual I requested. This seems petty and will cause me to drive 60+ miles to retrieve same. More

I like the people in the service department. They listen to the customer. They seem to help you with your problem. They are good people. listen to the customer. They seem to help you with your problem. They are good people. More

Awesome staff. Shout out to Cristen. Also Joseph Leming and Aron. Everyone was so professional, knowledgeable and friendly. Cristen followed through and kept me informed. I was amazed how easy it all went. and Aron. Everyone was so professional, knowledgeable and friendly. Cristen followed through and kept me informed. I was amazed how easy it all went. So impressed with my Mazda. It is the third Mazda in our driveway. Thank you for everything. More